Trends Report

Use An I&O Road Map To Lead I&O Into The Future

Define A Strategic Plan To Drive Your I&O Transformation

April 5th, 2016
Jean-Pierre Garbani, null
Jean-Pierre Garbani
Richard Fichera, null
Richard Fichera
Wolfgang Benkel, null
Wolfgang Benkel
With contributors:
Amy DeMartine , Eveline Oehrlich , John Rakowski , Vanessa Wegner


Infrastructure and operations (I&O) pros must architect, implement, and operate the production engine that supports — and preferably anticipates — the business' various applications and service needs. Thus, I&O needs a strategic plan and road map that is flexible and agile; it must be based on options that reflect macro trends and must leave the details at the project level. This report explores these trends and examines the available options to help I&O organizations build a short-, medium-, and long-term road map. This is an update of a previously published report titled "Create An Infrastructure And Operations Transformation Road Map"; Forrester reviews and updates it periodically for continued relevance and accuracy.

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