Trends Report

Use Biometrics To Improve Open Banking Customer Authentication Experiences

September 6th, 2019

Summary

Financial institutions have invested significantly in revamping their digital experiences to provide enhanced customer experience. If banks implement these controls haphazardly, they'll disrupt today's smooth online payment experiences. Consumer-ready biometrics, like Apple Face ID and Samsung’s Pass, meet security needs and improve customer experience. The introduction of strong customer authentication in PSD2 requires a mixture of strategic and tactical changes to your current payment processes and security authentication practices.

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