Trends Report

Use Privacy As The Bedrock Of Your Ethical Framework

January 21st, 2020

Summary

Privacy is not just an extension of legal and compliance departments; it’s your whole company’s opportunity to grow customer trust. Include privacy rights in the definition of your firm’s ethical principles. Automate tasks in your privacy program to meet regulations on time. Respect the privacy rights of employees or lose out on top talent.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.