Best Practice Report

Use Value Metrics To Improve Your Business Architecture Program

June 3rd, 2016
With contributors:
Alex Cullen , Diane Lynch


Many firms are unsure of the value of a business architecture (BA) practice. Business architects and business-focused enterprise architecture (EA) professionals themselves find it difficult to articulate BA value. BA leaders have the opportunity to reposition their BA practices, and performance management that connects with sponsor and stakeholder concerns is a necessary part of this. This report describes a performance management framework that enables an effective BA practice. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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