Summary
More people than ever before watch online video. In response, an increasing number of financial services eBusiness teams are using online video to drive sales. Nevertheless, based on our study of more than 90 leading financial services websites, eBusiness executives at financial institutions have work to do to use the full potential of video to drive online sales. eBusiness teams in other sectors like clothing and consumer electronics already use online video to convert lookers into buyers, and financial services eBusiness executives can learn from those examples, drive sales, and build a new generation of digital financial services by developing more product-related videos, integrating those videos into product pages, and focusing on fixing user experience flaws.
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.