Microsoft continues to gain traction in the business applications market for large enterprises — with Dynamics AX and Dynamics CRM. Large enterprises are deploying these products in enterprisewide and two-tier scenarios, both on-premises and in the cloud. Many enterprises are turning to the services partner ecosystem for skills and experience, industry versions, and business process consulting. This report provides an overview of the key services provider choices for application development and delivery (AD&D) pros deploying Dynamics AX and/or Dynamics CRM and key factors for selecting the best partner.