Data Overview Report

We All Hate Captchas, Except When We Don’t

US Consumer Attitudes Toward Captchas And Challenges In 2022

August 5th, 2022
With contributors:
Amy DeMartine , Isabelle Raposo , Peggy Dostie

As organizations look to repel bad bots, they include captchas and other visual challenges in their toolbox. Conventional wisdom says that everyone hates these challenges, but our survey revealed a more nuanced view. Security, customer experience, and marketing pros should use this report to consider end-customer attitudes as they select which bot defenses to deploy.

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