Summary
In recent years, as enterprise architecture and process professionals have begun to work together more closely, overlaps have been emerging between service-oriented architecture (SOA), business process management (BPM) solutions, and process improvement methodologies. Despite the benefit of this convergence, process professionals have long been skeptical of enterprise technology solutions and have long been viewed as Luddites who eschew using enterprise platforms for disconnected tools such as statistical analysis and process mapping software. While expertise in methodologies and tools such as statistical analysis and process mapping software continue to be critical for process improvement experts, process professionals must embrace a holistic understanding of SOA and BPM technologies or risk being marginalized in their organizations' transformation efforts.
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