Why Do You Need Tier Two Providers? (And You Do Need Them!)

Many clients today are looking to add one or two midsize IT service providers to their current portfolios of top offshore companies. But the offshore midmarket is full of confusion — it includes a crowd of 300-plus players, and almost 90% of them look the same. To cherry-pick specialists from dozens of undifferentiated service providers, sourcing teams need to revisit their approach and reasons to select small partners. To ensure your midsize service providers deliver incremental value over and above your large suppliers, you need to understand the character and type of their specialization, as well as the situations in which they are most useful.