Summary
Business process and applications professionals face a barrage of requests to deploy new functionality, reduce IT costs, and meet vendor-imposed upgrade deadlines. Typical projects include instance consolidation, software upgrades, business process outsourcing (BPO), and third-party maintenance migration. But these projects often occur piecemeal, leading to organizational fatigue, expensive rework, and lost Total Economic Impact™ (TEI). As the industry moves to service-oriented architecture (SOA) and the beginning of the next upgrade cycle, business process and applications professionals should take advantage of this unique opportunity to plan strategically and initiate a long-term applications strategy.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).