Summary
According to Forrester’s Q1 2020 US PandemicEX Survey, 48% of employees say their company/organization has the technology resources to allow people to work from home if necessary, but not all job functions and roles are capable of remote work.
Don’t think of your workforce as a single group: Identify the most critical job functions and essential employees, and then develop a role-appropriate workforce continuity strategy that includes everything from remote work to hiring contract employees to workload rotations.
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