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Rob   Koplowitz

Rob Koplowitz

VP, Principal Analyst Serving Application Development & Delivery Professionals

Rob’s research focuses on digital process automation as well as artificial intelligence and cognitive computing.

Previous Work Experience

Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy. Prior to IBM, he was a vice president, principal analyst with Forrester where he was a leader in collaboration and enterprise social research. Before that, he was a director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he focused on Oracle’s content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.

Education

Rob holds a B.A. in economics from the University of California, Davis.

Rob Koplowitz

VP, Principal Analyst Serving Application Development & Delivery Professionals

Rob’s research focuses on digital process automation as well as artificial intelligence and cognitive computing.

Previous Work Experience

Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy. Prior to IBM, he was a vice president, principal analyst with Forrester where he was a leader in collaboration and enterprise social research. Before that, he was a director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he focused on Oracle’s content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.

Education

Rob holds a B.A. in economics from the University of California, Davis.

Rob Koplowitz's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Digital Process Automation Services, Q3 2020

    Forrester's Overview Of 20 Digital Process Automation Service Providers

    September 29, 2020 John Bratincevic, Rob Koplowitz

    You can use digital process automation (DPA) services to help formulate digital transformation strategy, improve customer experience (CX) with design thinking, and address organizational change management. But to realize these benefits, you'll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) pros should use this report to understand the value they can expect from a DPA service provider and select one based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020

    The 13 Providers That Matter Most And How They Stack Up

    September 23, 2020Rob Koplowitz, John Bratincevic

    In our 22-criterion evaluation of digital process automation (DPA) service providers, we identified the 13 most significant ones — Accenture, BP3, Coforge (formerly Incessant Technologies), Cognizant, EPAM, HCL Technologies, Infosys, KPMG, Perficient, Persistent, Princeton Blue, Virtusa, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

  • For Application Development & Delivery Professionals

    REPORT: Navigating The Rapid App Delivery Market

    Consolidation And Confusion In The Fast-Growing Low-Code And Digital Process Automation Market

    September 17, 2020Rob Koplowitz, John Bratincevic, John Rymer

    Low-code development and digital process automation (DPA) platforms are crucial foundations for business in the COVID-19 world. With 100-plus vendors, lots of product overlap, and inconsistent commitment from the biggest software vendors, it's difficult to select and manage the appropriate platforms. Application development and delivery (AD&D) pros: Read this report to learn how to make effective choices in rapid app delivery (RAD).

  • For Application Development & Delivery Professionals

    REPORT: Forrester Infographic: Digital Process Automation At Scale

    July 14, 2020Rob Koplowitz

    We based this infographic on key findings from Forrester's Q1 2020 Global Digital Process Automation Survey. Application development and delivery pros, use this infographic to identify common trends in the automation process, including discovery at scale via process mining, adoption of documentation and modeling tools, and implementation of digital process automation (DPA), robotic process automation (RPA), and low code.

  • For Application Development & Delivery Professionals

    REPORT: Create A Governance Strategy To Meet The Process Imperative

    The Shift Required To Drive Process Automation At Scale

    May 21, 2020Rob Koplowitz

    Digital transformation requires lots of software to enable process automation. But how do you avoid chaotic software sprawl with thousands of disconnected pockets of automation that will undermine business transformation? The answer lies with new software development approaches, skills, and organizational structures. Read this report to learn how application development and delivery (AD&D) leaders are creating governance structures for process automation.

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