Rob   Koplowitz

Rob Koplowitz

VP, Principal Analyst Serving Application Development & Delivery Professionals

Rob’s research focuses on digital process automation as well as artificial intelligence and cognitive computing.

Previous Work Experience

Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy. Prior to IBM, he was a vice president, principal analyst with Forrester where he was a leader in collaboration and enterprise social research. Before that, he was a director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he focused on Oracle’s content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.

Education

Rob holds a B.A. in economics from the University of California, Davis.

Rob Koplowitz

VP, Principal Analyst Serving Application Development & Delivery Professionals

Rob’s research focuses on digital process automation as well as artificial intelligence and cognitive computing.

Previous Work Experience

Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy. Prior to IBM, he was a vice president, principal analyst with Forrester where he was a leader in collaboration and enterprise social research. Before that, he was a director of product management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a senior director of product marketing with Oracle, where he focused on Oracle’s content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.

Education

Rob holds a B.A. in economics from the University of California, Davis.

Rob Koplowitz's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: The Forrester New Wave™: Conversational Computing Platforms, Q2 2018

    The Seven Providers That Matter Most And How They Stack Up

    April 12, 2018Rob Koplowitz, Michael Facemire

    In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.

  • For Application Development & Delivery Professionals

    REPORT: Video: An AI Primer For Application Developers

    April 4, 2018Rob Koplowitz

    Artificial Intelligence (AI) has long been the realm of data scientists. But an increasing number of solutions are offering application developers tools to build AI applications and embed AI capabilities into existing applications without the support of data scientists. Watch this video to find out what new AI capabilities could be part of your toolkit.

  • For Application Development & Delivery Professionals

    REPORT: New Tech: Conversational Computing Platforms, Q1 2018

    Forrester's Landscape Overview Of 21 Providers

    February 27, 2018Rob Koplowitz

    Voice input and control is the next human-computer frontier. The largest vendors are investing in conversational platforms; at the same time, smaller, well-funded players look to drive disruption. In the coming two years, this crowded market will see increasing specialization to drive market differentiation. It will also see significant acquisition activity, raising concerns about the long-term viability of vendors and their platforms. This report helps application development and delivery (AD&D) pros align their requirements with vendor market positions and strategies.

  • For Application Development & Delivery Professionals

    REPORT: Predictions 2018: New Technologies Propel Software Development

    Serverless, Low-Code, And Natural Interfaces Emerge To Complement Agile And DevOps Adoption

    November 7, 2017 Christopher Condo, Jeffrey S. Hammond, Randy Heffner, Rob Koplowitz, Diego Lo Giudice, John R. Rymer

    Every company is in the software business. Fast, iterative delivery of high-quality software means better customer engagement and higher satisfaction. Software development leaders face new opportunities and challenges in delivering for the business; read this report to identify the important inflections in software development during 2018.

  • For Application Development & Delivery Professionals

    REPORT: Plan For Success In Conversational Computing

    Moving From Simple Chatbots To Valuable Conversational Apps

    October 26, 2017Rob Koplowitz, Andrew Hogan

    Conversational computing is moving from extensive experimentation largely driven by application developers to solutions that provide real and differentiated business value. It's early days, and there are still more failures than successes, but best practices are emerging. Success hinges on deep and frequent interactions between CX pros, application developers, and business sponsors. This report outlines an approach for AD&D professionals to understand and plan for successful conversational computing applications.

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