Search Results

• Forum CX EMEA

  Forum for CX and Marketing Leaders

  September 30, 2021 | London & Live Virtual Experience | Martin Gill, Karine Cardona-Smits, Thomas Husson

  CX EMEA is a must-attend conference for customer experience and marketing leaders who are looking to become smarter about their customers with connected intelligence while also being respectful of...

• Forum B2B Summit EMEA

  Summit for B2B Marketing, Sales, and Product Leaders

  September 28, 2021 | London & Live Virtual Experience | Isabel Montesdeoca, Meta Karagianni, Phil Harrell

  B2B Summit EMEA is the only event that leverages the insights, analysis, and experience of the brightest B2B marketing, sales, and product leaders across EMEA. Top analysts, inspirational thinkers,...

• Forum B2B Summit APAC

  Summit for B2B Marketing, Sales, and Product Leaders

  September 14, 2021 | Singapore & Live Virtual Experience | Steve Silver, Meta Karagianni, Mavis Liew

  B2B Summit Asia Pacific is the only event that leverages the insights, analysis, and experience of the brightest B2B marketing, sales, and product leaders in the region. Top analysts, inspirational...

• Webinar Lessons From The Forrester Wave™: Order Management Systems, Q2 2021

  Wednesday, June 30, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Emily Pfeiffer

  In the Forrester Wave evaluation of order management system (OMS) solutions, we evaluated the seven most significant providers in the marketplace: Aptos, enVista, IBM, Kibo Commerce, Manhattan...

• Webinar Activate Your Total Economic Impact Study With Facts And Stories

  Wednesday, June 23, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Laura Ramos, Lori Wizdo

  Forrester conducted a short survey in September 2020 to take the pulse of technology buyers about what types of content and formats matter most to them while working remotely and facing tougher...

• Webinar Banking And Wealth Management Firms: Design And Build Shared Finance Products To Drive Growth

  Thursday, June 10, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Peter Wannemacher, Nicole Murgia

  Shared finance — which Forrester defines as any situation in which a person acts as an observer of, partner in, or proxy for another person's finances — is both a latent demand and a...

• Forum CX North America

  Connected Experience

  June 7, 2021 | Live Virtual Experience | Melissa Parrish, Harley Manning, Srividya Sridharan

  Inform. Integrate. Grow. CX is a fundamental principle of any successful business, but simply creating a good customer experience program within your business is no guarantee of success. Great CX...

• Webinar Revisit The "Think Global, Act Local" Mantra

  Thursday, May 27, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Thomas Husson

  The COVID-19 crisis is exacerbating preexisting trends, leading to a technology cold war, protectionism, and local regulation. Disruptive geopolitical forces will challenge global brands to deeply...

• Webinar DataOps To Make Your Data Faster And Your Insights Go Farther

  Wednesday, May 26, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Michele Goetz

  The dynamic nature of business, the interest in AI, the use of streaming data, and the speed of new technologies require a better data management approach. DataOps is that practice. Join us to...

• Webinar Demystifying Payment Tokens

  Tuesday, May 25, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Jacob Morgan, Lily Varon

  There are new payment token types and use cases that merchants must understand if they are to modernize their payments acceptance strategies in line with customer expectations — and do so...

• Webinar Is This The Year Of The Retailer App?

  Lessons From The Forrester Digital Experience Review™

  Thursday, May 20, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Scott Compton, Angelina Gennis

  The 2021 Digital Experience Review™ of US mobile retail apps outlines the best practices for a range of mobile experiences, from shopping features and functionality to list-building and...

• Webinar Platforms And Partners Are The Foundation Of Future-Fit Technology Sourcing Strategies

  Wednesday, May 19, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Duncan Jones

  This webinar helps tech leaders create a modern sourcing strategy to better harness innovation from cloud, software, and service providers. It explains why and how tech leaders should move beyond...

• Webinar How To Adapt To The Future Of Commerce Technology While It’s On FIRE

  Wednesday, May 19, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Emily Pfeiffer

  Commerce tech began as a single “continent” — a Pangea — as the original e-commerce platform. This landscape is now a completely different world, with divergent strategies...

• Webinar Improve Agility And Business Innovation With Event-Driven Architecture

  Tuesday, May 18, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | David Mooter

  Event-driven architecture (EDA) has emerged as a key for modernizing applications. It also has a strategic role to play in your IT strategy. Watch this webinar to learn six ways EDA can advance...

• Webinar Breaking Down The Forrester Wave™: Loyalty Solutions, Q2 2021

  Monday, May 17, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Mary Pilecki

  Brands’ use of loyalty programs changed in 2020 in step with the COVID-19 pandemic, becoming an essential tool to maintain customer engagement. Furthermore, brands are spending more in 2021...

• Webinar How To Manage The Human Risk In Cybersecurity: Move From Awareness To Behavior Change

  Monday, May 17, 2021, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Jinan Budge

  Join this webinar to learn about the four-step plan CISOs should follow to manage the human risk in cybersecurity. These steps provide design principles for creating transformational security...

• Webinar Complete Your Threat Intelligence Collection Plan: Lessons From The Forrester Wave™

  Thursday, May 13, 2021, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Brian Kime, Elsa Pikulik

  Attend this webinar to learn how to select the best external threat intelligence services to supplement your organization’s existing collection plan, as well as which vendors fit your...

• Webinar Make A Case For Modular Content To Drive Localization, Performance, And Personalization

  Thursday, May 13, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Ryan Skinner

  Assembling content components when and where they’re needed — instead of hardwiring them into experiences — underpins so many forms of customization at scale: localization,...

• Webinar The State Of AI In A Pandemic World

  Using The Forrester Wave™

  Wednesday, May 12, 2021, 1:00 p.m.-1:40 p.m. Eastern time (18:00-18:40 GMT) | Michele Goetz

  The Forrester Wave™: AI Consultancies, Q1 2021 revealed more than which service providers should be on your shortlist of partners. The real insight is how the pandemic shaped AI use cases,...

• Webinar Buying AI Business Applications: Five Key Questions To Ask Vendors

  Wednesday, May 12, 2021, 11:00 a.m.-11:40 a.m. Eastern time (16:00-16:40 GMT) | Mike Gualtieri, Andrew Bartels

  The enterprise AI question is not if, but how. How will enterprises leverage AI to compete, to transform, to grow? Forrester data reveals the answer as both “build” and...

• Webinar The Blueprint For Your Go-To-Customer Strategy

  Tuesday, May 11, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Lori Wizdo

  The self-directed digitally savvy business consumer has exposed a gap in traditional B2B go-to-market (GTM) strategies. B2B marketers must fill that gap with a microfocused go-to-customer (GTC)...

• Webinar Global Private Banking Trends In 2021

  Tuesday, May 11, 2021, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 GMT) | Vijay Raghavan, David Hoffman

  Join this webinar to learn what digital capabilities your high net worth customers want and expect. We also discuss the digital tools that financial advisors at private banks are using to...

• Forum CX APAC

  Connected Experience

  May 11, 2021 | Live Virtual Experience | Riccardo Pasto, Michael Barnes, Shar VanBoskirk

  Inform. Integrate. Grow. CX is a fundamental principle of any successful business, but simply creating a good customer experience program within your business is no guarantee of success. Great CX...

• Webinar DOP Governance Strategies

  Friday, May 7, 2021, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Liz Herbert, George Lawrie, Alessia Stewart

  Forrester surveyed decision-makers overseeing enterprise resource planning (ERP) applications and programs about their ERP governance and center of excellence (CoE). This webinar explores trends,...

• Webinar Get Up To Speed On Livestreaming Commerce

  Thursday, May 6, 2021, 5:00 a.m.-5:40 a.m. Eastern time (10:00-10:40 GMT) | Ryan Skinner, Xiaofeng Wang

  Livestreaming commerce is projected to drive $100 billion of sales by 2023 in China alone (its biggest market), and it’s growing fast across Asia and into Europe and the United States. This...