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The Employee Experience Playbook For 2021

Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm

The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...

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  • Report Forrester Data Mobile, Smartphone, And Tablet Forecast 2016 To 2021 (Global)

    ForecastView Spreadsheet
    June 28, 2016 | Satish Meena, Michael O'Grady

    The number of smartphone subscribers surpassed feature phone subscribers in 2014, and by 2021, we expect over 88% of total mobile handset subscribers to use smartphones as their primary phones. The...

  • Report The Global Tech Market Outlook For 2016 To 2017

    The Five Themes That Will Define Tech Spending In The Next Two Years
    January 5, 2016 | Andrew Bartels

    With CIOs returning to work after their New Year's Eve celebrations, it is time to get back to the serious business of reviewing their 2016 tech spending plans and starting to think about what...

  • Report Forrester Research World Mobile And Smartphone Adoption Forecast, 2015 To 2020 (Global)

    ForecastView Spreadsheet
    September 24, 2015 | Satish Meena

    The number of smartphone subscribers surpassed feature phone subscribers in 2014, and by 2020, we expect over 85% of total mobile handset subscribers to use smartphones as primary phones. With the...

  • Report The Global Tech Market Outlook For 2015 To 2016

    Five Themes That Will Define The Tech Market
    January 7, 2015 | Andrew Bartels

    As CIOs prepare and manage their 2015 tech budgets, they can confidently push for increases of 4% to 6% in their purchases of tech goods and services, depending on their country. Tech spending in...

  • Report Forrester Research World Tablet Adoption Forecast, 2013 To 2018 (Global), Q4 2014 Update

    ForecastView Spreadsheet Q4 2014 Update
    December 19, 2014 | Michael O'Grady

    Tablet sales growth increased by just 13.2% in 2014, almost four times less than the growth seen in 2013. Despite this slowdown in tablet sales, the worldwide tablet installed base saw 42% growth...

  • Report A Weak Start To 2014 Economic Growth Leads To Slower Global Tech Market Growth

    Software Buying In The US And Other Tech Twelve Countries Will Drive 3.9% Local Currency Tech Growth In 2014
    August 11, 2014 | Andrew Bartels

    Halfway through 2014, the global tech market is still trying to get out of second gear, with projected local currency growth of 3.9% (3.3% in US dollars), not the third-gear growth of 5.5% we...

  • Report Forrester Research World Mobile And Smartphone Adoption Forecast, 2014 To 2019 (Global)

    ForecastView Spreadsheet
    August 8, 2014 | Satish Meena

    The number of global smartphone subscribers is expected to reach 3.5 billion by 2019, crossing the 50% mark for smartphone penetration by population in 2017 and reaching 59% by 2019, up from 28% in...

  • Report Forrester Research World Tablet Adoption Forecast, 2013 To 2018 (Global)

    ForecastView Spreadsheet
    March 18, 2014 | Niki Scevak

    The global tablet installed base will approach 1 billion devices by 2018, nearly tripling from its current level. While consumer-owned tablets will represent the vast majority of those in use, the...

  • Report A Better But Still Subpar Global Tech Market In 2014 And 2015

    Software Buying In The US And Other Tech Twelve Countries Will Drive 5.5% Local Currency Tech Growth In 2014
    January 2, 2014 | Andrew Bartels

    The good news for CIOs is that improving economies in the US and elsewhere will generate cash flow to support the purchases of the new mobile, cloud, and smart technologies that are transforming...

  • Report Forrester Research World Smartphone Adoption Forecast, 2012 To 2017 (Global)

    ForecastView Spreadsheet
    February 11, 2013 | Susan Wu

    Global installed base and subscribers for smartphones in 54 countries. Also includes global and regional data on subscribers by operating system (2011-2013 only). Breaks out age and income...

  • Report Forrester Research World Tablet Adoption Forecast, 2012 To 2017 (Global)

    ForecastView Spreadsheet
    January 16, 2013 | Michael O'Grady

    Global sales and installed base for tablet devices in 53 countries. Breaks out installed base of consumer- and business-owned tablets by country and new and replacement tablet sales. Also...

  • Report IT Investments Drive Operational Efficiency Across The Middle East's Oil And Gas Sector

    July 27, 2012 | Summer Hamad

    The oil and gas sector is the engine of the Middle East's economy and the biggest contributor to the region's GDP. A shortage of talent, increasing volumes of data, remote asset locations, and an...

  • Report What CEOs Of Small Software Companies Need To Do In 2011

    How To Find The Best Opportunities In A High-Growth Market
    July 7, 2011 | Andrew Bartels

    The software market is poised to enjoy its best growth in a decade, and small software companies face great growth opportunities as their larger competitors struggle to adapt to a new world of...

  • Report Saudi Arabia: IT Opportunity 2011 Data Tables

    April 8, 2011 | Summer Hamad

    These are the data tables for the report entitled Saudi Arabia: IT Opportunity 2011. The report provides vendor strategists with an overview of the IT market in Saudi Arabia in 2011. It also...

  • Report Saudi Arabia: IT Opportunity 2011

    April 8, 2011 | Summer Hamad

    This document provides vendor strategists with an overview of the IT market in Saudi Arabia in 2011. It also highlights the economic conditions prevailing in the country and provides systematic...

  • Report UAE: IT Opportunity 2011 Data Tables

    April 7, 2011 | Summer Hamad

    These are the data tables for the report entitled UAE: IT Opportunity 2011. The report provides vendor strategists with an overview of the dynamics of the IT market in the UAE, the economic...

  • Report UAE: IT Opportunity 2011

    April 7, 2011 | Summer Hamad

    This document provides vendor strategists with an overview of the dynamics of the IT market in the UAE, the economic conditions prevailing in the country, and provides systematic analysis of the...

  • Report Schools Move Beyond The Basics: Competition Will Drive Technology Into The Education Market

    February 2, 2011 | Jennifer Belissent, PhD

    Tech vendor strategists are attracted by the "edu" opportunity — a large and fast-growing user base and increasing reliance upon technology by governments, educators, parents, and students. But...

  • Report Smartphone Trends 2011

    In Europe, The Middle East, And Asia, Smartphones Will Be Mainstream Products
    January 27, 2011 | Ian Fogg

    In 2011, yesteryear's high-end smartphones will become this year's entry level. As suppliers offer smartphones at lower prices — often less than €100 on prepay — the smartphone will become...

  • Report 2010 To 2012 Global Tech Industry Outlook

    2011 Looks Like 2010, But With Software Leading Instead Of Hardware
    January 10, 2011 | Andrew Bartels

    2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

  • Report Public Sector Market Analysis: Saudi Arabia

    May 1, 2010 | Summer Hamad, James Erickson

    This document provides a comprehensive background of the dynamics in the public sector market in Saudi Arabia. This analysis will allow vendor strategists to address IT market opportunities in...

  • Report Qatar Industry Opportunity

    May 1, 2010 | James Erickson

    This report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address market opportunities more successfully. Particular analysis and focus are...

  • Report Public Sector Market Analysis: Saudi Arabia Data Tables

    May 1, 2010 | James Erickson, Summer Hamad

    These are the data tables for the report, "Public Sector Market Analysis: Saudi Arabia." The report provides a comprehensive background of the dynamics in the public sector market in Saudi Arabia....

  • Report Qatar IT Spending By Vertical

    May 1, 2010 | James Erickson

    These are the data tables for the report, "Qatar Industry Opportunity." The report provides a comprehensive overview for vendor strategists of vertical industries in Qatar in order to address...

  • Report Kuwait Market Take 2010 Data Tables

    March 1, 2010 | James Erickson

    These are the data tables for the report, "Kuwait IT Opportunity 2010." The report highlights the dynamics of the IT market in the Middle Eastern country of Kuwait, discusses the economic...

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