Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
Search Results
-
Forum Technology & Innovation Global
Adapt To Win
In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...
-
Forum Security & Risk Global
Leading the Way
As attackers get more sophisticated and new technologies emerge, the strategies to protect your organization’s valuable data must also evolve. Attend Security & Risk to learn about...
-
Forum Summit Asia Pacific
The must-attend event for B2B & B2C marketing and CX leaders
The combined power of Forrester and SiriusDecisions has unleashed a new energy into the products and services available to both the B2B and B2C community. By harnessing this energy, we are bringing...
-
Report IoT Solutions Transform Smart Buildings Into Strategic Productivity Assets
Extend Opportunities Beyond Efficiency To Include Enhancing Worker Experience
Many firms are deploying building management solutions enabled by the internet of things (IoT) to achieve operational and strategic goals. Initial benefits often focus on improving energy...
-
Forum CX Sydney
The Time Is Now: Lead With Experience
CX and marketing exist to win, serve, and retain customers. But silos and miscommunication keep this power duo from reaching their full potential. For this reason, we’ve made collaboration...
-
Report Capture Real-Time Awareness Of Real-World Environmental Conditions Using IoT
Environmental Monitoring Enhances Operations, Safety, And Sustainability
December 5, 2019 | Michele PelinoFirms in pharmaceutical, manufacturing, chemical, and oil and gas industries are deploying internet of things (IoT)-enabled environmental monitoring solutions to identify the status of specific...
-
Forum CX Europe 2019
Change The Game: Leading Radical CX Innovation
November 14, 2019 | Joana de QuintanilhaFirst, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...
Content Type
ApplyFilters
Primary Role
- Infrastructure & Operations (6)
- Customer Experience (3)
- CIO (1)
- Security & Risk (1)
Topics
- Internet of Things (IoT) (7)
- Employee Experience (5)
- Customer Experience Management (4)
- Office Productivity (4)
- Pandemic (4)
- Systems Management (4)
- Application Management (3)
- Customer Intelligence (3)
- Digital Customer Experience (3)
- Innovation (3)
- User Experience (3)
- Data Centers & Data Center Networking (2)
- Governance Risk & Compliance (GRC) (2)
- Infrastructure Architectures (2)
- Market Research (2)
- Storage (2)
- Application Development Processes & Tools (1)
- Application Infrastructure Technologies (1)
- Application Security (1)
- Architecture & Technology Strategy (1)
- Artificial Intelligence (AI) (1)
- Branding (1)
- Business & IT Alignment (1)
- Cloud Computing (1)
- Consumer Mobility (1)
- Customer Relationship Management (CRM) (1)
- Data & Information Protection (1)
- Data Management (1)
- eCommerce (1)
- Information Security (1)
- Marketing Automation (1)
- Marketing Methods (1)
- Measurement (1)
- Security Operations & Program Governance (1)
Methodology
Region
- Asia Pacific (2)
- North America (2)
- Europe (1)
Analyst
- Michele Pelino (3)
- Andre Kindness (1)
- Andrew Hewitt (1)
- Bobby Cameron (1)
- Brian Hopkins (1)
- Fatemeh Khatibloo (1)
- Frederic Giron (1)
- Heidi Shey (1)
- James McQuivey, PhD (1)
- Jeff Pollard (1)
- Jeffrey Hammond (1)
- Joana de Quintanilha (1)
- Laura Koetzle (1)
- Liz Herbert (1)
- Matthew Guarini (1)
- Merritt Maxim (1)
- Michael Barnes (1)
- Michele Goetz (1)
- Renee Murphy (1)
- Rick Parrish (1)
- Stephanie Balaouras (1)