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Report Case Study: The CX Transformation That Revitalized HP's Printer Business
How A New CX Implementation Process Led To Successful Product Launches And Millions In Savings
July 12, 2019 | Angelina GennisThe Hewlett-Packard split resulted in HP Inc. (HP) owning the computer and printer business during a time when the printer market was becoming increasingly commoditized with pockets of decline. A...