Search Results

• Report Now Tech: Virtual Healthcare Platforms, Q1 2021

  Forrester's Overview Of 28 Virtual Healthcare Platform Providers

  January 14, 2021 | Arielle Trzcinski

  Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...

• 

  Webinar Healthcare Predictions 2021

  November 10, 2020 | Arielle Trzcinski, Jeff Becker

  As the world continues to endure a public health crisis, healthcare faces a metamorphosis under the pressure of compounding challenges that include financial uncertainty, unprecedented digital...

• Report The Critical Role Of Policy In Enterprise Collaboration

  Processes: The Enterprise Collaboration Playbook

  October 21, 2020 | Art Schoeller

  A clear collaboration policy is essential for employees using customer, partner, and internal collaboration tools. While it takes a cross-organizational team to establish a collaboration policy,...

• Report Introducing AI-Powered, Human-Controlled Digital Decisioning Platforms

  Use DDPs To Encapsulate Decision Logic Powered By The Best Of Analytics, AI, Math, And Human Logic

  August 11, 2020 | Mike Gualtieri, Boris Evelson

  Digital decisioning platforms (DDPs) allow application development and delivery (AD&D) pros to combine the best of human decision logic with the best of AI to implement application-embedded...

• Report Now Tech: Collaborative Work Management Tools, Q2 2020

  Forrester's Overview Of 25 Collaborative Work Management Providers

  May 7, 2020 | Margo Visitacion

  Application development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining...

• Report Now Tech: Predictive Analytics And Machine Learning, Q2 2020

  Forrester's Overview Of 37 PAML Providers

  May 1, 2020 | Mike Gualtieri, Kjell Carlsson, PhD

  Predictive analytics and machine learning (PAML) solutions deliver enterprise-grade tools for analyzing data, building predictive models, and deploying AI/ML solutions that drive business outcomes....

• Report Q&A: Scale AI With Automated Machine Learning

  Answers To Seven Key Questions That Unlock Enterprise Outcomes With AutoML

  March 18, 2020 | Kjell Carlsson, PhD

  There's good news for enterprises that want to transform using machine learning (ML) and AI. Automated machine learning (AutoML) helps data scientists, and everyone else, build predictive models,...

• Report The Forrester Wave™: Healthcare CRM Providers, Q1 2020

  The Seven Providers That Matter Most And How They Stack Up

  March 12, 2020 | Arielle Trzcinski, Kate Leggett

  In our 31-criterion evaluation of healthcare CRM providers, we identified the seven most significant ones — Creatio, Healthgrades, Microsoft, Pegasystems, Salesforce, SugarCRM, and Welltok — and...

• Report Now Tech: Insights-Driven Business Process Outsourcing, Q1 2020

  Forrester's Overview Of 34 Insights-Driven BPO Providers

  February 14, 2020 | Leslie Joseph, Ian Jacobs

  You can use insights-driven business process outsourcing (BPO) to enhance the value of classic BPO; apply analytics, AI, and automation in the context of customer or back-office processes; and...

• Report Applying The Forrester Wave™: Enterprise BI Platforms, Q3 2019

  Extend Your Investment In An Enterprise BI Platform Beyond Just BI

  December 3, 2019 | Boris Evelson, John Rymer

  In July 2019, we published two Forrester Wave™ evaluations on enterprise business intelligence (BI) platforms — client-managed and vendor-managed. We used 19 criteria to evaluate 20 vendors across...

• Report No Testing Means No Trust In AI: Part 1

  Ensure Testing Of Your AI-Infused Applications

  November 12, 2019 | Diego Lo Giudice

  AI is being infused into new and classic software everywhere. However, only one-third of developers claim to know how to test AI-based systems. This report is a call to action for application...

• Report New Tech: Smart Packaging, Q4 2019

  Forrester's Landscape Overview Of 22 Providers

  October 22, 2019 | George Lawrie

  Maturing smart packaging technologies from digital watermarks to intelligent inks stand ready to power a new generation of applications that drive autonomous supply chains and direct-to-consumer...

• Report Redesign SaaS Pricing To Win, Retain, And Upsell Customers

  Measure Customers' Size And Complexity To Better Align Pricing With Business Value

  October 1, 2019 | Duncan Jones

  Good pricing models help software-as-a-service (SaaS) providers win more deals, improve renewal rates, and increase upselling. This report shows application development and delivery (AD&D) pros why...

• Report Leverage Public Cloud To Accelerate Your Machine Learning Adoption In North America

  Meet The Service Ecosystem Of Machine Learning In The Public Cloud

  September 24, 2019 | Charlie Dai, Leslie Joseph

  The public cloud is increasingly taking on machine learning (ML) workloads. This report analyzes the key benefits of cloud-based ML and describes how companies in North America (NA) are using it to...

• Report The Forrester Wave™: Streaming Analytics, Q3 2019

  The 11 Providers That Matter Most And How They Stack Up

  September 23, 2019 | Mike Gualtieri

  In our 26-criterion evaluation of streaming analytics providers, we identified the 11 most significant ones — Alibaba, Amazon Web Services, Cloudera, EsperTech, Google, IBM, Impetus, Microsoft,...

• Report The Forrester Wave™: Enterprise BI Platforms (Client-Managed), Q3 2019

  The 13 Providers That Matter Most And How They Stack Up

  July 29, 2019 | Boris Evelson

  In our 19-criterion evaluation of client-managed enterprise business intelligence (BI) platform providers, we identified the 13 most significant ones — Birst, IBM, Information Builders, Microsoft,...

• Report The Forrester Wave™: Enterprise BI Platforms (Vendor-Managed), Q3 2019

  The 14 Providers That Matter Most And How They Stack Up

  July 29, 2019 | Boris Evelson

  In our 19-criterion evaluation of vendor-managed enterprise business intelligence (BI) platforms providers, we identified the 14 most significant ones — 1010data, Amazon Web Services, Birst, Domo,...

• Report FAQ: How To Survive The Ongoing BI Vendor Market Consolidation

  Five Frequently Asked Questions On Protecting BI Investments From Vendor Acquisition Risk

  July 24, 2019 | Boris Evelson

  The latest wave of M&A activity in the BI market reveals how the supply and demand sides of this market diverge in maturity. This FAQ report advises business insights pros on how to survive the...

• Report Leverage Public Cloud To Accelerate Your Machine Learning Adoption In Asia Pacific

  Meet The Service Ecosystem Of Machine Learning In The Public Cloud

  July 22, 2019 | Charlie Dai, Leslie Joseph

  Machine learning (ML) is at the core of the ability of artificial intelligence to drive insights-driven businesses, and public cloud is becoming increasingly important to fueling the ML engine....

• Report Forrester Infographic: The State Of DX, 2019: Back To Basics

  June 21, 2019 | Mark Grannan, Mike Chirokas

  What are your 2019 digital experience (DX) priorities? What barriers prevent you from delivering digital experiences? Forrester's H1 2019 Global Digital Experience Panel Online Survey highlights...

• Report The Forrester New Wave™: Automation-Focused Machine Learning Solutions, Q2 2019

  The Nine Providers That Matter Most And How They Stack Up

  May 28, 2019 | Kjell Carlsson, PhD, Mike Gualtieri

  In Forrester's evaluation of the emerging market for automation-focused machine learning (AutoML) solutions, we identified the nine most significant providers in the category — Aible, Bell...

• Report The Future Of Machine Learning Is Unstoppable

  Advanced Level: Technology Practices For Insights-Driven Businesses

  April 25, 2019 | Mike Gualtieri, Brandon Purcell, Kjell Carlsson, PhD

  Machine learning (ML) is the fundamental building block of artificial intelligence (AI). It can make predictions. It can make decisions. It can recognize patterns. It scales enterprise "smarts" by...

• Report Data Warehouse Automation Platforms Help Close The Data-To-Insight Gap

  Seven DWA Vendors Bring Agility To The Entire BI/Analytics Development Life Cycle

  April 24, 2019 | Boris Evelson, Elizabeth Cullen

  Self-service business intelligence (BI), analytics, and data preparation platforms only partially support Agile development of BI applications. Parts of the process, like data modeling, still...

• Report Now Tech: Enterprise BI Platforms, Q1 2019

  Forrester's Overview Of 41 Enterprise Business Intelligence Platform Providers

  March 26, 2019 | Boris Evelson

  You can use enterprise business intelligence (BI) platforms to turn raw data into meaningful signals and then turn those signals into actionable insights to effect tangible business outcomes. But...

• 

  Webinar Upgrade Your Enterprise Business Intelligence To Systems Of Insight With The Latest Technologies And Best Practices

  March 12, 2019 | Boris Evelson

  Most modern enterprises are data-driven — they get signals derived from data. The next generation of maturity — insights-driven business — requires that enterprises also turn...