Added | Undo
Application Development & Delivery | Customer Relationship Management (CRM) | Transform IT to win, serve, and retain customers | Wipro is in my interests.
Removed Application Development & Delivery | Customer Relationship Management (CRM) | Transform IT to win, serve, and retain customers | Wipro from my interests
Undo
10 results in
Everything
Sort by:
- Relevance
- Date
Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
Search Results
-
Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q2 2019
The 12 Providers That Matter Most And How They Stack Up
May 21, 2019 | Leslie JosephIn our 23-criterion evaluation of Microsoft Dynamics 365 service providers, we identified the 12 most significant ones — Avanade, Cognizant, DXC Technology, HCL Technologies, Hitachi Solutions,...
-
Report Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019
Forrester's Overview Of 28 Omnichannel Customer Service Outsourcing Providers
February 14, 2019 | Ian Jacobs, Laura NaparstekYou can use omnichannel customer service outsourcing to improve cost efficiency, quickly stand up digital engagement channels, and adjust to unexpected customer interaction volume. But to access...
Content Type
ApplyFilters
Topics
Methodology
- Now Tech (7)
- Forrester Wave (3)
Analyst
- Leslie Joseph (3)
- Ian Jacobs (1)