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• Report From People To Products: Services Firms Offer More Software Than You Think

  Business Process Accelerators Help Digitize Business Operations

  August 20, 2020 | Nigel Fenwick

  Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

• Report The Forrester Wave™: Innovation Management Platforms, Q1 2020

  The 13 Providers That Matter Most And How They Stack Up

  March 19, 2020 | James Staten, Brian Hopkins

  In our 22-criterion evaluation of innovation management platform providers, we identified the 13 most significant ones — Brightidea, HackerEarth, HYPE Innovation, IdeaScale, Innosabi,...

• Report From People To Products: Software-Powered Consulting

  The Digital Disruption Of Technology Services

  February 12, 2020 | Nigel Fenwick

  Consulting firms, digital agencies, and technology services providers no longer deliver just supplemental expertise but create digital assets that help consultants deliver better outcomes in less...

• Report Predictions 2020: Automation

  Utilize Strike Teams To Fend Off The Automation Paradox

  October 30, 2019 | Chris Gardner, Craig Le Clair, J. P. Gownder

  Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their...

• Report Staff Your Automation Strike Teams With Forrester's Framework

  Balance Domain Expertise With Automation Guru Know-How

  October 11, 2019 | Chris Gardner, Craig Le Clair

  Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning have rocketed automation to a top spot among enterprise initiatives, organizations are unsure...