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• Report Evolve Your IAM Strategy For Your Digital Business

  Executive Overview: The Identity And Access Management Playbook

  December 4, 2020 | Merritt Maxim, Andras Cser

  New business models have extended the identity boundaries of today's digital businesses: Security and risk (S&R) pros must manage identities and access across populations (employees, partners, and...

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  Playbook The Identity And Access Management Playbook For 2021

  Evolve Your IAM Strategy For Your Digital Business

  New business models have extended the identity boundaries of today's digital businesses: Security and risk (S&R) pros must manage identities and access across populations (employees, partners, and...

  Read more of the Executive Overview >

• Report The Forrester Wave™: Risk-Based Authentication, Q2 2020

  The Seven Providers That Matter Most And How They Stack Up

  May 27, 2020 | Andras Cser

  In our 33-criterion evaluation of risk-based authentication (RBA) providers, we identified the seven most significant ones — AppGate, IBM, Kount, LexisNexis Risk Solutions, OneSpan, RSA, and...

• Report Video: The Five Pillars Of A Robust And Resilient CIAM Strategy

  How Building An Identity Foundation Helps Drive Customer Trust And Loyalty

  May 11, 2020 | Andras Cser

  In a world where online interactions not only augment but replace in-person interactions, robust and resilient customer identity and access management (CIAM) plays a critical role. To help guide...

• Report Optimize User Experience With Passwordless Authentication

  Improve User Experience And Security And Lower The Cost Of Cross-Channel Authentication

  March 2, 2020 | Andras Cser, Sean Ryan

  With the evolution of numerical computing, the password has lost its ability to protect critical applications and data. This report looks at passwordless authentication, explaining how it can...

• Report Using Zero Trust To Kill The Employee Password

  Secure Workforce Access With Stronger Authentication Methods

  March 2, 2020 | Sean Ryan, Andras Cser

  Passwords are easy pickings for cybercriminals and the culprit behind many cyberattacks. Administrative costs and user productivity losses add insult to injury. So why are so many organizations...

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  Webinar Kill The Employee Password With Zero Trust

  February 6, 2020 | Sean Ryan

  Passwords are easy to hack and expensive to support. So why do so many organizations still rely on them for secure access? S&R pros need to ditch the password and adopt a Zero Trust approach to...

• Report The Top Trends Shaping IAM In 2020

  Landscape: The Identity And Access Management Playbook

  January 29, 2020 | Andras Cser, Sean Ryan

  Identity is a core building block of a robust Zero Trust security ecosystem and infrastructure. In this report, we look at the eight most important trends that will shape the identity and access...

• Report Prepare For Decentralized Digital Identity: Security SWOT

  Benefits Of Privacy And Centralization Get Hampered By Lack Of Trust, Early Fragmentation, And Growing Pains Of Wallet Management

  January 21, 2020 | Andras Cser, Sean Ryan

  Decentralized digital identity (DDID) is not just a technology buzzword: It promises a complete restructuring of the currently centralized physical and digital identity ecosystem into a...

• Report Retailers, Use PSD2 To Drive Differentiation For Your Customers

  Use The Strong Customer Authentication Delay To Optimize Your Response

  January 17, 2020 | Jacob Morgan, George Lawrie, Paul McKay

  The second Payment Services Directive (PSD2) is a mandatory regulation to which all merchants in the EEA — and other retailers who have customers in the EEA — must conform. Among other provisions,...

• Report The Top Security Technology Trends To Watch, 2019

  Eight Security And Risk Technologies Will Disrupt Security And Risk Practices

  August 1, 2019 | Amy DeMartine, Heidi Shey, Enza Iannopollo

  Analysts from Forrester's security and risk (S&R) research team drew insight from client inquiries, research projects, and industry perspectives to uncover the top eight security technologies to...

• Report The Forrester Wave™: Identity-As-A-Service (IDaaS) For Enterprise, Q2 2019

  The 10 Providers That Matter Most And How They Stack Up

  June 12, 2019 | Andras Cser, Merritt Maxim

  In our 37-criterion evaluation of providers of identity-as-a-service (IDaaS) for enterprise, we identified the 10 most significant ones — Google, IBM, Idaptive, Microsoft, Okta, OneLogin, OpenText,...

• Report Forrester Analytics: IAM Software Forecast, 2018 To 2023 (Global)

  ForecastView Document

  May 10, 2019 | Jennifer Adams, Merritt Maxim, Andras Cser

  Identity and access management (IAM) software tools help digital businesses provide access to employees, partners, and customers without sacrificing security or user experience. This data-driven...

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  Webinar Customer Call Centers: Dos And Don'ts

  February 7, 2019 | Andras Cser

  When we have the online channels (e.g., web, mobile app, etc.) all secured, fraudsters turn to the customer call center as an avenue to commit fraud. This webinar explains key types of fraud, best...