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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report There's No Personalization Without Content Intelligence
Brands Must Go Beyond Understanding Their Customers — They Must Understand Their Content Assets Too
Customers demand personalized experiences across all touchpoints. To meet these rising expectations, companies use customer data and create more and more content — initiatives that often misfire as...
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Webinar Hot Or Not: The Top Retail Initiatives For 2019
July 10, 2019 | Brendan Witcher, Claudia TajimaFor brands to succeed in the dynamic and constantly evolving world of commerce, they must meet rapidly rising customer expectations with exceptional, relevant, and value-oriented...