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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Five Lessons From The Forrester Wave™: UCaaS Providers, Q3 2019
Unified-Communications-As-A-Service Is About The Entire Solution And Not Just A Cloud-Based Service
January 24, 2020 | Art SchoellerEarlier this year, Forrester evaluated nine unified-communications-as-a-service (UCaaS) vendors and identified five key lessons learned that application development and delivery (AD&D)...
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Report The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019
The Nine Providers That Matter Most And How They Stack Up
August 27, 2019 | Art SchoellerIn our 31-criterion evaluation of UCaaS providers, we identified the nine most significant ones — 8x8, Cisco, Dialpad, Fuze, Microsoft, Mitel, RingCentral, Star2Star, and Vonage — and researched,...