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The Employee Experience Playbook For 2021
Modern Employee Experience Practices Are Table Stakes For The Customer-Obsessed Firm
The time has come for businesses to retire ineffective employee experience (EX) practices and develop EX programs that attract, retain, and cultivate the modern worker. This playbook helps...
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Report The Path To Customer Obsession Is Paved With Enterprise Collaboration
Vision: The Enterprise Collaboration Playbook
October 20, 2020 | Art SchoellerTo create and deliver profitable customer experiences (CX), businesses rely on ecosystems that bring together networks of employees, partners, and customers. Keeping these disparate groups engaged...
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Report New Tech: AI-Enabled Meeting Technology, Q4 2019
Forrester's Landscape Overview Of 24 Providers
An emerging set of AI-enabled meeting technologies will transform the state of enterprise collaboration as we know it. Virtual workspaces, meeting assistants, and productivity tools will create...