Sorry — your search returned 0 results, so we expanded the date range to "All".
- Relevance
- Date
Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Search Results
-
Report Experiment With New Approaches At The Leading Edge Of Design
Advanced Level: Design Practices For CX Transformation
October 30, 2018 | Andrew HoganGetting experience design right is essential to CX transformation — it means performing specific activities required for defining and refining experiences based on your vision and research-based...
-
Report The State Of Consumers And Technology: Benchmark 2013, Europe
European Consumer Technographics®
May 19, 2014 | Reineke ReitsmaThis report is our annual overview of European consumers' behaviors and technology attitudes based on Forrester's European Consumer Technographics surveys and our ForecastView data. We analyzed...
-
Report Using Facebook As A Content Platform
Optimize Your Products For Emerging Social Media Channels
May 6, 2011 | Nick ThomasThe rise of social networking has been one of the key disruptive trends of the past five years, but content, as well as communication, has driven that growth. Facebook, as the dominant social...
Content Type
ApplyFilters
Industry
- Smart Home (1)
Primary Role
- B2C Marketing (2)
- Customer Experience (1)
Topics
- Customer Experience Management (3)
- Business & IT Alignment (1)
- Consumer Mobility (1)
- Digital Marketing (1)
- eCommerce (1)
- Enterprise Mobility (1)
- Innovation (1)
- Measurement (1)
- Organization (1)
- Product & Solutions Strategies (1)
- User Experience (1)
Methodology
Region
- Europe (2)
Analyst
- Andrew Hogan (1)
- Reineke Reitsma (1)