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• Report Future Jobs: Australia's Automation Dividends And Deficits, 2020 To 2030

  A Future Of Jobs Series Report

  February 22, 2021 | Sam Higgins, Satish Meena, J. P. Gownder

  While the advent of AI and robotics will inevitably lead to job losses or automation deficits, these forces will affect different occupations at different times and in different ways. To help you...

• Report China Tech Market Outlook, 2021 To 2022

  China Is Building Technology Engines To Accelerate Out Of The Crisis In 2021

  January 14, 2021 | Charlie Dai

  The Chinese government has revised its national strategy in the face of the global pandemic and economic crisis. To accelerate this process, more organizations will implement future-fit...

• Report The AI Software Market Will Grow To $37 Billion Globally By 2025

  That's Big, But It's Smaller Than Investors Think As AI Gets Absorbed Into All Software Products

  December 10, 2020 | Andrew Bartels, Mike Gualtieri

  The velocity of demand for artificial intelligence (AI) technology, tools, platforms, and applications draws parallels to the demand for cloud. And, indeed, the market for AI maker platforms, AI...

• Report US Tech Market Outlook For 2021: After The Election

  How Politics, The Pandemic, And The Economy Will Shape Industry Tech Budgets

  December 3, 2020 | Andrew Bartels

  The pandemic continues, and we'll feel its ongoing impacts throughout 2021. In this report, we provide our projections by industry for tech spending and the split of tech budgets between new...

• Report The Future Of The European Job Market

  The Future Of Work Will Drive A More Dynamic European Job Market By 2030

  July 22, 2020 | Dan Bieler

  2020 is a pivotal moment for Europe, with greater economic uncertainty, rapid technology change, and a pandemic disrupting existing working environments. The European job market will become even...

• Report Tech Budget Outlooks For France, Germany, And The UK In A COVID-19 Recession

  A Best Case Of A 5% To 7% Drop In Tech Spending In 2020 And An Alternative With Declines Of 8% To 9% In 2020 And No Growth In 2021

  July 22, 2020 | Andrew Bartels, Dan Bieler, Jennifer Belissent, PhD

  Europe's major economies of France, Germany, and the UK had been struggling coming into 2020, though with some signs of improvement. The COVID-19 virus and public health policies to contain its...

• Report Canadian Tech Budget Outlooks In A COVID-19 Recession

  A Best-Case Scenario Of A 6.7% Drop In Tech Spending In 2020 And An Alternate Scenario Of An 11.3% Decline With Weak 2021 Growth

  July 7, 2020 | Andrew Bartels, Cheryl McKinnon

  Canada's economy had been slowing in late 2019, putting downward pressure on its tech market coming into 2020. The COVID-19 virus and Canada's containment efforts have pushed Canada into a...

• Report Australia Tech Market Outlook, 2020 To 2021

  The COVID-19 Recession Will Wipe Out Already Slowing Growth

  June 22, 2020 | Sam Higgins, Andrew Bartels

  In mid-2019, CIOs prepared budgets and tech vendors set marketing plans for the future — but the COVID-19 pandemic has changed everything. Forecasting has become increasingly difficult, but...

• Report Your Automation Psychology And Roadmap Just Shifted Gears

  Ease The Pain With A Skills-Based Future-Of-Work Plan

  May 29, 2020 | Craig Le Clair

  Forrester's "The Forrester Tech Tide™: Intelligent Automation, Q1 2020" highlights 19 intelligent automation (IA) technologies and advises on investment priorities. But because of COVID-19, the...

• Report India Tech Market Outlook, 2020 To 2021

  COVID-19 Has All But Killed India's Tech Spending Growth

  May 28, 2020 | Ashutosh Sharma

  India's economy was poised for a great recovery in 2020, with clear signs of growth in January and February. The banking sector's woes were coming to an end, consumer spending was up, and...

• Report Where To Adjust Tech Budgets In The Pandemic Recession

  Our Checklist For Where Companies With Different Degrees Of Stress Should Look For Tech Savings And Investment Opportunities

  May 19, 2020 | Andrew Bartels, Bobby Cameron

  Businesses around the world are facing the worst economic downturn since the Great Depression of the 1930s. CIOs and their business partners will be expected to make bigger cuts to tech budgets...

• Report US Tech Budget Outlooks In A COVID-19 Recession

  A Best-Case Scenario Of A 5% Drop In Tech Spending In 2020 And An Alternative Scenario With Declines Of 9% In 2020 And 5% In 2021

  April 9, 2020 | Andrew Bartels

  CIOs and tech vendors in the US are facing an uncertain and rapidly deteriorating economic outlook as a result of efforts to contain the COVID-19 virus and its life- and health-threatening impacts....

• Report Build An Adaptive Enterprise To Survive Uncertainty

  Lessons Learned From The Impact Of The Coronavirus On China's Tech Market

  March 17, 2020 | Charlie Dai, Guannan Lu

  The massive efforts that China is undertaking to contain the spread of the COVID-19 coronavirus are having significant consequences on China's economy and organizations. Digital technologies are...

• Report 2020 To 2021 US Tech Budgets: The Industry Outlook

  CIOs Should Tighten Their 2020 To 2021 Tech Budgets Based On Slowing But Still Positive US Economic Growth

  March 3, 2020 | Andrew Bartels

  The US tech budget outlook for 2020 and 2021 is getting darker, but growth will still be positive with a low risk of an actual downturn. In this report, we provide our 2020 to 2021 forecasts for...

• Report Intelligent Automation (RPA Plus AI) Will Release $134 Billion In Labor Value In 2022

  Embrace Six Success Drivers To Own The Future Of Work

  February 21, 2020 | Craig Le Clair

  Enterprises can realize significant value from application of intelligent automation (IA), a top agenda item. But to do so, they must align and focus automation technologies on the work personas...

• Report Forrester's Guide To Vendor Localization Strategy In China

  A Local Vendor Checklist For Doing Business In China In The Face Of The Trade War

  February 21, 2020 | Charlie Dai, Danny Mu

  The ongoing trade war between the US and China and the slowdown of the latter's economy are challenging the adoption of foreign products and services for both Chinese firms — especially government...

• Report Top 10 Facts About Managed Public Cloud Services

  Hundreds Of MSPs Complement The Hyperscaler Platforms

  February 6, 2020 | Bill Martorelli

  Despite cloud's popularity, common misunderstandings plague the cloud market. To accelerate cloud journeys and fill the skill gaps, a crowded market of managed services providers (MSPs) has stepped...

• Report Global Tech Market Outlook For 2020 To 2021

  Global Markets Settle Into 3% Growth

  January 30, 2020 | Andrew Bartels

  2018 was a very good year for the global tech market. But 2019 was more challenging, and 2020 and 2021 will be even more so in many countries. The US/China trade war, a UK exit from the EU, and...

• Report China Tech Market Outlook, 2020 To 2021

  2020 Will Be A Year Of Adaptation For China's Decision Makers

  January 14, 2020 | Charlie Dai

  Technology spending in China will reach US$174 billion in 2020 as the Chinese government and enterprises leverage digital technologies to further drive transformation and improve adaptability in a...

• Report The Global SaaS Landscape, 2019 To 2022: Some Categories Grow, While Some Reach Saturation

  December 30, 2019 | Liz Herbert, Andrew Bartels

  Enterprise software buyers continue to turn to software-as-a-service (SaaS) to meet demands for agile business and customer experience — for both new purchases and modernization of aging...

• Report The ePurchasing Market Is Growing Almost Twice As Fast As The Overall Software Market

  Specialists Are Holding Their Own Against Suites

  November 8, 2019 | Andrew Bartels

  Software that supports business sourcing, contracting, purchasing, and vendor management — which Forrester calls ePurchasing — will continue to see strong demand as firms maximize the value and...

• Report Predictions 2020: Automation

  Utilize Strike Teams To Fend Off The Automation Paradox

  October 30, 2019 | Chris Gardner, Craig Le Clair, J. P. Gownder

  Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their...

• Report European Tech Market Outlook By Country For 2019 To 2020

  The UK And Italy Will Weaken In 2020, While Sweden Will Remain Strong

  October 9, 2019 | Andrew Bartels

  In a related report, we provide our overview of the outlook and key trends in the European tech market as a whole. But many European CIOs operate within specific national tech markets, not just at...

• Report European Tech Market Outlook For 2019 To 2020

  Continued Weak Economic Growth Holds Back The Value Of Technology

  October 9, 2019 | Andrew Bartels

  European CIOs should expect more challenging economic conditions in 2019 and especially in 2020, which will constrain tech budget growth. CIOs in the UK and Italy should brace for tech budget cuts:...

• Report Now Tech: Spend Analytics Solutions, Q3 2019

  Forrester's Overview Of 16 Spend Analytics Providers

  July 11, 2019 | Andrew Bartels

  You can use spend analytics software to identify sourcing opportunities, find sources of spending contract leakage, and understand your firm's external spending for financial management purposes....