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• Report Now Tech: Virtual Healthcare Platforms, Q1 2021

  Forrester's Overview Of 28 Virtual Healthcare Platform Providers

  January 14, 2021 | Arielle Trzcinski

  Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...

• Report The Future Of Documents

  A Look Beyond The Paradigm Of Paper And Into Opportunities For Innovation

  December 9, 2020 | Cheryl McKinnon

  Application development and delivery (AD&D) professionals can drive innovation in one of the most fundamental business activities: the creation and distribution of documents. Despite more than 30...

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  Webinar Healthcare Predictions 2021

  November 10, 2020 | Arielle Trzcinski, Jeff Becker

  As the world continues to endure a public health crisis, healthcare faces a metamorphosis under the pressure of compounding challenges that include financial uncertainty, unprecedented digital...

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  Webinar Digital Operations Platforms For Distribution Businesses

  Based On The Forrester Wave™

  October 2, 2020 | Liz Herbert, George Lawrie, Duncan Jones

  Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their...

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  Webinar Digital Operations Platforms For Services Businesses

  Based On The Forrester Wave™

  October 1, 2020 | Liz Herbert

  Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their...

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  Webinar Digital Operations Platforms For Manufacturing

  Based On The Forrester Wave™

  September 23, 2020 | Liz Herbert, George Lawrie

  Digital operations platforms (DOPs) deliver the enterprise functionality needed to deliver new value to stakeholders and to respond to the shifting expectations of both their customers and their...

• Report Ten Golden Rules For RPA Success

  Focus On These Key Philosophies For Lasting Automation Value

  May 26, 2020 | Leslie Joseph, Craig Le Clair

  Robotic process automation (RPA) has catalyzed the conversation around enterprise automation. However, not every organization has succeeded at ramping up to stable, scaled automation. RPA comes...

• Report To Maximize OSS Value, Create An OSS Strategy

  Enterprise Leaders Need A Clear Open Source Software (OSS) Strategy To Maximize OSS Business Value

  March 27, 2020 | Christopher Condo, James Staten

  Enterprises that go it alone to devise every piece of software innovation will find themselves quickly falling behind their counterparts that leverage the open source software (OSS) community....

• Report The Forrester New Wave™: Function-As-A-Service Platforms, Q1 2020

  The Nine Providers That Matter Most And How They Stack Up

  February 27, 2020 | Jeffrey Hammond

  In Forrester's evaluation of the emerging market for function-as-a-service (FaaS), we identified the nine most significant providers in the category — Alibaba, Amazon, Cloudflare, Google, IBM,...

• Report Forrester Infographic: Great(er) Expectations: The State Of Transformation Services, 2020

  February 25, 2020 | Amanda LeClair

  Services partners are increasingly critical to enterprise transformation, but these relationships often don't meet expectations for providers or their customers. This Forrester infographic...

• Report Co-Innovate With Agile Development Service Providers To Deliver Better Software Faster

  Lessons Learned From "The Forrester Wave™: Midsize Agile Software Development Service Providers, Q2 2019"

  February 25, 2020 | Duncan Jones

  Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time-to-market, increase business agility, and get hard-to-find help creating...

• Report Now Tech: Serverless, Q4 2019

  Forrester's Overview Of 14 Serverless Providers

  December 23, 2019 | Jeffrey Hammond

  You can use serverless technologies to run feature experiments in hours instead of days, pay only for the actual compute consumed, and quickly refine and refactor microservices. But to realize...

• Report How To Scale Your Chatbot

  Focus On Design And Knowledge Management For Chatbot Success

  December 16, 2019 | Vasupradha Srinivasan, Leslie Joseph

  While setting up a chatbot is relatively easy, driving adoption and achieving scale and meaningful outcomes is an uphill climb, and many tech teams struggle to fulfill the promise of chatbot...

• Report The Forrester New Wave™: Computer Vision Platforms, Q4 2019

  The 11 Providers That Matter Most And How They Stack Up

  November 26, 2019 | Kjell Carlsson, PhD

  In Forrester's evaluation of the emerging market for computer vision platforms, we identified the 11 most significant providers in the category — Amazon Web Services, Chooch AI, Clarifai,...

• Report Distributed Apps Demand That AD&D Blends Integration Into Development

  New Challenges In Development Talent And Strategy

  October 24, 2019 | John Rymer

  Modern business applications require integration that's built in, not bolted on. Why? Modern software architectures are more distributed and diverse than ever, relying on integration at their core....

• Report Serverless Development Best Practices

  Developers Better Serve The Business With A Serverless Approach — When They Adopt Three New Practices

  October 2, 2019 | Jeffrey Hammond, John Rymer

  Serverless is a hot topic among application development and delivery (AD&D) pros building in the cloud. Why? Serverless lets developers focus on what the business cares about — their code — rather...

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  Webinar Make Software Central To The Structure Of Innovation Delivery

  September 5, 2019 | Randy Heffner

  Innovation requires software, and that requires critical alignments of culture and structure for innovation delivery. CEOs must champion software delivery as a core enterprise competency. Whether...

• Report New Tech: Enterprise Computer Vision Solutions, Q3 2019

  Forrester's Landscape Overview Of 33 Providers

  August 9, 2019 | Kjell Carlsson, PhD

  Are we in an AI revolution? Maybe. Are we in a computer vision (CV) revolution? Definitely. With hundreds of new startups and over $15B in new funding since 2013, CV solutions give enterprises...

• Report Forrester Infographic: Make Software Central To The Structure Of Innovation Delivery

  July 30, 2019 | Randy Heffner

  Digital turns enterprises into software businesses: Every business strategy or activity requires software. So whether your organization is disrupting markets or playing catch-up, application...

• Report The Forrester Wave™: Midsize Agile Software Development Service Providers, Q2 2019

  The 13 Providers That Matter Most And How They Stack Up

  May 29, 2019 | Duncan Jones, Christopher Condo

  In our 22-criterion evaluation of midsize Agile development service providers, we identified the 13 most significant ones — 3Pillar Global, Brillio, Cybage, EPAM Systems, Exadel, Grid Dynamics, HCL...

• Report Busting The Top Three Myths In Your Tech Workspace Strategy

  May 8, 2019 | Amanda LeClair

  No one leads off a tech strategy conversation with the role of the physical office, but it's increasingly becoming a staple in discussions on employee experience (EX) and how to support Agile teams...

• Report Audio: The State Of Extended Reality (XR) In 2019

  Listen To Forrester's Overview Of The Opportunities, Challenges, And Future Of Augmented, Virtual, And Mixed Reality

  April 19, 2019 | Jeffrey Hammond, Julie Ask

  Recent updates in hardware and development tools make extended reality (XR) ready for primetime in the enterprise. Important use cases are to extend expertise, assist with complex sales, and train...

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  Webinar The Top Insurance Technology Trends To Watch In 2019

  February 12, 2019 | Ellen Carney

  Insurance firms recognize that their future depends on the digital initiatives that drive better customer experience and more efficient operations. But heightening customer expectations, stalled...

• Report New Tech: Virtual Care, Q1 2019

  Forrester's Landscape Overview Of 36 Providers

  February 5, 2019 | Arielle Trzcinski

  Virtual care promises to transform the way we receive and deliver healthcare. This report presents an overview of the emerging vendors in the healthcare virtual care market. These vendors deliver...