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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The Forrester Payments Wave™: Indian Mobile Apps, Q4 2019

    PhonePe Offers The Best Digital Experience In Mobile Payments
    December 17, 2019 | Arnav Gupta, Amit Bhatia

    Mobile apps have become the touchpoint of choice for millions of Indians to manage their finances, leading to a wave of new payment apps in the country. Digital teams must build mobile payment...

  • Report The Forrester Banking Wave™: Hong Kong Mobile Apps, Q3 2019

    Hong Kong Banks Must Improve Both Functionality And Usability To Create Great Experiences
    August 14, 2019 | Meng Liu, Riccardo Pasto

    Mobile apps have become the touchpoint of choice for people in Hong Kong to manage their finances. Digital banking teams need to build mobile banking experiences around customer needs, empowering...

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