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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Predictions 2019: The Internet Of Things

    IoT's Business Promise Persists After A Consumer Reckoning
    November 6, 2018 | Michele Pelino, Frank Gillett, Julie Ask

    This report shares Forrester's 2019 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products...

  • Report Predictions 2019: Cybersecurity

    The US-China Trade War Will Revive Corporate Espionage Attacks Around The World
    November 5, 2018 | Amy DeMartine, Jeff Pollard, Heidi Shey

    The race to improve customer engagement compels companies to collect volumes of personal data, and this puts enormous pressure on security teams to protect customers from fraud, privacy abuses, and...

  • Report Predictions 2018: Cybersecurity

    November 7, 2017 | Andras Cser, Jeff Pollard, Merritt Maxim

    In 2018, consumers and businesses will face challenges brought on by four primary forces: 1) rising tensions in international relations; 2) ubiquitous connectivity; 3) digital transformation...