Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
-
ESGAnalytics.Ai QuickCard
July 14, 2020
-
Vendor QuickCard Overview
July 14, 2020
-
The Climate Service QuickCard
July 14, 2020
Search Results
-
Report The Forrester New Wave™: Climate Risk Analytics, Q3 2020
The Eight Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for climate risk analytics, we identified the eight most significant providers in the category — The Climate Service, ESGAnalytics.Ai, Esri, Four...
-
Report The Forrester New Wave™: Connected Medical Device Security, Q2 2020
The Eight Providers That Matter Most And How They Stack Up
June 11, 2020 | Chris ShermanIn Forrester's evaluation of the emerging market for medical device security solutions, we identified the eight most significant providers in the category — Armis, CyberMDX, Cynerio, Forescout,...
-
Report The Forrester New Wave™: SaaS Marketplaces, Q2 2020
The Eight Providers That Matter Most And How They Stack Up
June 11, 2020 | Liz HerbertIn Forrester's evaluation of the emerging market for software-as-a-service (SaaS) marketplaces, we identified the eight most significant providers in the category — Adobe, ADP, Alibaba, Amazon Web...
-
Report The Forrester New Wave™: ABM Platforms, Q2 2020
The 14 Providers That Matter Most And How They Stack Up
June 9, 2020 | Steven CaseyIn Forrester's evaluation of the emerging market for account-based marketing (ABM) platforms, we identified the 14 most significant providers in the category — 6sense, Demandbase, Dun & Bradstreet,...
-
Report The Forrester New Wave™: Influencer Marketing Solutions, Q2 2020
The 12 Providers That Matter Most And How They Stack Up
May 28, 2020 | Ryan SkinnerIn Forrester's evaluation of the emerging market for influencer marketing solutions (IMSes), we identified the 12 most significant providers in the category — AspireIQ, Captiv8, CreatorIQ, Impact,...
-
Report The Forrester New Wave™: Digital-First Customer Service Solutions, Q2 2020
The 13 Providers That Matter Most And How They Stack Up
April 13, 2020 | Kate LeggettIn Forrester's evaluation of the emerging market for digital-first customer service, we identified the 13 most significant providers — [24]7.ai, Astute, Comm100, Conversocial, eGain, Glia,...
-
Report The Forrester New Wave™: EX Management Platforms For Large Enterprises, Q1 2020
Tools And Technology: The Employee Experience Playbook
March 18, 2020 | David JohnsonIn Forrester's evaluation of the emerging market for employee experience (EX) management platforms, we identified the 12 most significant ones — Confirmit, CultureIQ, Glint, InMoment, Limeade,...
-
Report The Forrester New Wave™: Function-As-A-Service Platforms, Q1 2020
The Nine Providers That Matter Most And How They Stack Up
February 27, 2020 | Jeffrey HammondIn Forrester's evaluation of the emerging market for function-as-a-service (FaaS), we identified the nine most significant providers in the category — Alibaba, Amazon, Cloudflare, Google, IBM,...
-
Report The Forrester New Wave™: Bot Management, Q1 2020
The 13 Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for bot management, we identified the 13 most significant providers in the category — Akamai Technologies, Alibaba Cloud, AppsFlyer, Cloudflare,...
-
Report The Forrester New Wave™: Computer Vision Platforms, Q4 2019
The 11 Providers That Matter Most And How They Stack Up
November 26, 2019 | Kjell Carlsson, PhDIn Forrester's evaluation of the emerging market for computer vision platforms, we identified the 11 most significant providers in the category — Amazon Web Services, Chooch AI, Clarifai,...
-
Report The Forrester New Wave™: Computer Vision Public Cloud Platforms In China, Q4 2019
The Seven Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for computer vision (CV) public cloud platforms, we identified the seven most significant providers in the category — Alibaba Cloud, Baidu AI Cloud,...
-
Report The Forrester New Wave™: Market And Competitive Intelligence Platforms, Q4 2019
The 12 Providers That Matter Most And How They Stack Up
October 22, 2019 | Cinny LittleIn Forrester's evaluation of the emerging market for market and competitive intelligence (M&CI) platforms, we identified the 12 most significant providers in the category — Bertin IT, Cipher,...
-
Report The Forrester New Wave™: Cross-Channel Video Advertising Platforms, Q3 2019
The 13 Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for cross-channel video advertising platforms, we identified the 13 most significant providers in the category — 4C, Adobe, Amobee, Cadent, Centro,...
-
Report The Forrester New Wave™: Workday Implementation Partners, Q3 2019
The Nine Providers That Matter Most And How They Stack Up
August 28, 2019 | Liz HerbertIn Forrester's evaluation of the emerging market for Workday implementation partners, we identified the nine most significant providers — Accenture, Alight Solutions, Collaborative Solutions,...
-
Report The Forrester New Wave™: Wireless Solutions, Q3 2019
The Eight Solutions That Matter Most And How They Stack Up
August 15, 2019 | Andre KindnessIn Forrester's evaluation of the emerging market for wireless solutions, we identified the eight most significant in the category — Aerohive, Aruba, Cambium Networks, Cisco Aironet, Cisco Meraki,...
-
Report The Forrester New Wave™: Public Cloud Enterprise Container Platforms, Q3 2019
The Seven Global Providers That Matter Most And How They Stack Up
July 29, 2019 | Dave Bartoletti, Charlie DaiIn Forrester's evaluation of the emerging market for public cloud enterprise container platforms, we identified the seven most significant providers in the category — Alibaba Cloud, Amazon Web...
-
Report The Forrester New Wave™: Cloud Content Platforms — Multitenant SaaS, Q3 2019
The 13 Providers That Matter Most And How They Stack Up
July 18, 2019 | Cheryl McKinnonIn Forrester's evaluation of the emerging market for multitenant cloud content platforms, we identified the 13 most significant providers in the category — AODocs, Box, Citrix, Dropbox, Egnyte,...
-
Report The Forrester New Wave™: B2B Customer Data Platforms, Q2 2019
The 13 Providers That Matter Most And How They Stack Up
June 17, 2019 | Steven CaseyIn Forrester's evaluation of the emerging market for B2B customer data platforms (CDPs), we identified the 13 most significant providers in the category — Arm Treasure Data, BlueVenn, CaliberMind,...
-
Report The Forrester New Wave™: Conversational AI For Customer Service, Q2 2019
The 14 Providers That Matter Most And How They Stack Up
June 11, 2019 | Ian JacobsIn Forrester's evaluation of the emerging market for conversational AI for customer service, we identified the 14 most significant providers in the category — [24]7.ai, Aivo, Avaamo, Cognigy,...
-
Report The Forrester New Wave™: Virtual Care Solutions For Digital Health, Q2 2019
The 13 Providers That Matter Most And How They Stack Up
June 5, 2019 | Arielle TrzcinskiIn Forrester's evaluation of the emerging market for virtual care solutions for digital health, we identified the 13 most significant providers in the category — 98point6, American Well, Bright.md,...
-
Report The Forrester New Wave™: Automation-Focused Machine Learning Solutions, Q2 2019
The Nine Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for automation-focused machine learning (AutoML) solutions, we identified the nine most significant providers in the category — Aible, Bell...
-
Report The Forrester New Wave™: Sales Social Engagement Tools, Q2 2019
The Eight Providers That Matter Most And How They Stack Up
April 18, 2019 | Mary Shea, PhDIn Forrester's evaluation of the emerging market for sales social engagement tools, we identified the eight most significant providers in the category — Dynamic Signal, EveryoneSocial, Facelift...
-
Report The Forrester New Wave™: Standalone Chatbots For IT Operations, Q2 2019
The Eight Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for standalone chatbots for IT operations, we identified the eight most significant providers in the category — Avaamo, Botpress, EdgeVerve...
Content Type
ApplyFilters
Industry
- Healthcare (29)
- Media & Entertainment (17)
- Retail (16)
Primary Role
- Application Development & Delivery (101)
- B2B Marketing (47)
- Security & Risk (41)
- Enterprise Architecture (39)
- B2C Marketing (33)
- CIO (33)
- Infrastructure & Operations (24)
- Customer Insights (16)
Topics
- Artificial Intelligence (AI) (115)
- B2B (76)
- Innovation (73)
- Customer Relationship Management (CRM) (52)
- Marketing Methods (50)
- Internet of Things (IoT) (41)
- Architecture & Technology Strategy (36)
- Marketing Service Providers (35)
- Customer Experience Management (34)
- Customer Intelligence (33)
- Packaged Solutions (29)
- Application Development Processes & Tools (25)
- Business & IT Alignment (25)
- Application Security (17)
- Digital Customer Experience (17)
- Enterprise Content Management (ECM) (17)
- Marketing Mix Modeling (17)
- User Experience (17)
- Digital Marketing (16)
- Employee Experience (16)
- Market Research (16)
- Business Intelligence (13)
- IT Services (13)
- Application Infrastructure Technologies (12)
- Data & Information Protection (12)
- Data Centers & Data Center Networking (12)
- Governance Risk & Compliance (GRC) (12)
- IT Process Automation (12)
- Networking (12)
- Sales (12)
- Security Operations & Program Governance (12)
- Systems Management (12)
- Tech Sector Economics (12)
- Cloud Computing (11)
Region
- Asia Pacific (11)
Vendor
- Microsoft (64)
- Google (53)
- Alibaba (47)
- IBM (37)
- Amazon (36)
- Tencent (35)
- Salesforce (30)
- Adobe (29)
- Huawei (22)
- 6sense (18)
- Verint (18)
- Box (17)
- Citrix (17)
- Dropbox (17)
- OpenText (17)
- Medallia (16)
- Qualtrics (16)
- Accenture (13)
- Cloudflare (13)
- Deloitte (13)
- KPMG (13)
- Oracle (13)
- PwC (13)
- Workday (13)
- ADP (12)
- Infosys (12)
- ServiceNow (12)
- Baidu (11)
- IPsoft (2)
- Lattice Engines (1)
Analyst
- Steven Casey (35)
- Liz Herbert (25)
- Ian Jacobs (18)
- Arielle Trzcinski (17)
- Cheryl McKinnon (17)
- Kate Leggett (17)
- Cinny Little (16)
- David Johnson (16)
- Kjell Carlsson, PhD (16)
- Ryan Skinner (16)
- Jeffrey Hammond (13)
- Andre Kindness (12)
- Chris Sherman (12)
- Mary Shea, PhD (12)
- Charlie Dai (2)
- Amy DeMartine (1)
- Charles Betz (1)
- Danny Mu (1)
- Jim Nail (1)
- Joanna O'Connell (1)
- Mike Gualtieri (1)
- Renee Murphy (1)
- Salvatore Schiano (1)
- Sandy Carielli (1)
- Will McKeon-White (1)
Market Imperatives
- Accelerate growth with marketing innovation (52)
- Secure customers, protect the brand (30)
- Transform IT to win, serve, and retain customers (29)
- Use customer insights to gain competitive advantage (29)
- Customer-obsessed operating model (17)
- Drive revenue with customer experience (17)
- Differentiate with digital (2)