Skip to main content
17 results in Reports
 
Sort by:
Refine
  • Capgemini
  • Business & IT Alignment

Featured content

ForresterNow

FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

Search Results

  • Report Forrester Infographic: The State Of Services In 2021 — Working With Partners

    April 12, 2021 | Amanda LeClair

    As enterprises tap into digital opportunities to transform, what they look for, and more importantly need, from their services providers evolves. The impact of COVID-19 has accelerated many of...

  • Report The Forrester Wave™: Commerce Services, Q1 2021

    The 14 Providers That Matter Most And How They Stack Up
    March 22, 2021 | Ted Schadler

    In our 28-criterion evaluation of commerce services providers, we identified the 14 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, Dentsu, EPAM, HCL Technologies, IBM, Infosys,...

  • Report Five Steps To Enable Customer Experience Delivery

    Beginner Level: Enablement Practices For CX Transformation
    February 5, 2021 | TJ Keitt, Angelina Gennis, Samuel Stern

    Companies depend on their employees to deliver high-quality customer experience (CX). And employees depend on companies to provide tools and design processes that enable them to effectively serve...

  • Report Now Tech: AI Consultancies, Q1 2021

    Forrester's Overview Of 40 AI Service Providers
    February 4, 2021 | Michele Goetz

    You can use AI consultancies to accelerate impact and time-to-value with AI, de-risk AI-driven business activities and offers, and upskill your enterprise to become AI native. But to realize these...

  • Report Now Tech: AI Consultancies In Asia Pacific, Q1 2021

    Forrester's Overview Of 23 AI Service Providers In Asia Pacific
    January 12, 2021 | Achim Granzen

    You can use AI consultancies to determine the business objectives for AI, scale and progress AI from proof of concept to production, and set up AI operations and governance frameworks. But to...

  • Report Applying The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

    How To Identify The Right IoT Consulting Provider For Your Business
    July 24, 2020 | Achim Granzen, Guannan Lu

    In April 2020, we published a Forrester Wave™ evaluation of internet of things (IoT) consultancies and service providers in Asia Pacific (AP). We used 23 criteria to evaluate eight vendors. In this...

  • Report The Forrester Wave™: Enterprise Insights Service Providers, Q2 2020

    The 13 Providers That Matter Most And How They Stack Up
    June 8, 2020 | Jennifer Belissent, PhD

    In our 18-criterion evaluation of enterprise insights service providers, we identified the 13 most significant ones — Accenture, Atos, Boston Consulting Group (BCG), Capgemini, Cognizant, Deloitte,...

  • Report Now Tech: Digital Transformation Services, Q2 2020

    Forrester's Overview Of 39 Digital Transformation Services Providers
    June 1, 2020 | Nigel Fenwick

    Digital transformation has never been more urgent. But no firm can go it alone. Digital transformation services providers can help firms deliver measurable business outcomes, reduce time to achieve...

  • Report The Forrester Wave™: Global SAP Services Providers, Q2 2020

    The 13 Providers That Matter Most And How They Stack Up
    May 13, 2020 | Amanda LeClair, Liz Herbert

    In our 28-criterion evaluation of global SAP services providers, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Deloitte, EY, HCL Technologies, IBM, Infosys, NTT DATA,...

  • Report The Forrester Wave™: IoT Consultancies In Asia Pacific, Q2 2020

    The Eight Service Providers That Matter Most And How They Stack Up
    April 30, 2020 | Achim Granzen

    In our 23-criterion evaluation of internet-of-things (IoT) consultancies in Asia Pacific (AP), we identified the eight most significant ones — Accenture, Birlasoft, Capgemini, Deloitte, DXC...

  • Report Now Tech: Insights-Driven Business Process Outsourcing, Q1 2020

    Forrester's Overview Of 34 Insights-Driven BPO Providers
    February 14, 2020 | Leslie Joseph, Ian Jacobs

    You can use insights-driven business process outsourcing (BPO) to enhance the value of classic BPO; apply analytics, AI, and automation in the context of customer or back-office processes; and...

  • Report Plan Your Microservice Application Platforms Using A New Structure For A New Era

    Java Is A Useful Point Of Contrast For Future Cloud-Native Application Platforms
    February 11, 2020 | Randy Heffner

    While enterprise developers increasingly adopt microservices, maturity will be a long time in coming. For mainstream developers to build high-end solutions with microservices, enterprises need...

  • Report Now Tech: IoT Consultancies In Asia Pacific, Q1 2020

    Forrester's Overview Of 19 Internet Of Things Service Providers In Asia Pacific
    January 17, 2020 | Achim Granzen, Michele Pelino

    You can use internet of things (IoT) consultancies to achieve operational excellence (smart industry), secure and improve infrastructure (smart infrastructure), and improve customer experience...

  • Report Now Tech: Insights Service Providers, Q1 2020

    Forrester's Overview Of 38 Insights Service Providers
    January 13, 2020 | Jennifer Belissent, PhD

    You can use insights service providers to deliver end-to-end data-to-insights-to-execution engagements, drive effective change and stakeholder management to ensure insights implementation, and...

  • Report The Forrester Wave™: Global Digital Experience Agencies, Q4 2019

    The 14 Service Providers That Matter Most And How They Stack Up
    November 12, 2019 | Ted Schadler

    In our 24-criterion evaluation of global digital experience agencies, we identified the 14 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, EPAM, IBM, Isobar, MRM//McCann,...

  • Report The Forrester Wave™: AI Consultancies, Q3 2019

    The 13 Providers That Matter Most And How They Stack Up
    September 16, 2019 | Michele Goetz

    In our 23-criterion evaluation of AI consultancies, we identified the 13 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, IBM, KPMG, McKinsey & Company, PwC, Tech...

  • Report Now Tech: AI Consultancies In Asia Pacific, Q3 2019

    Forrester's Overview Of 23 AI Service Providers In Asia Pacific
    July 11, 2019 | Achim Granzen

    You can use artificial intelligence consultancies to evaluate the impact and benefits of AI, augment skills and expertise not internally available, and deploy AI-infused business solutions and...