Search Results

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  Charts & Figures Talking Devices Have Captured Customers' And Companies' Attention

  Digital Voice Experiences

  March 27, 2019 | Jennifer Wise

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  Charts & Figures Customers And Companies Will Increasingly Use Voice-Based Interfaces

  Digital Voice Experiences

  March 27, 2019 | Jennifer Wise

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  Charts & Figures Today's Voice Interactions Haven't Won Over Customers

  Digital Voice Experiences

  March 27, 2019 | Jennifer Wise

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  Charts & Figures WillowTree Used Slack Conversations To Gather Many Phrases People Use To Express Intents

  How To Design Digital Voice Experiences

  March 27, 2019 | Jennifer Wise

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  Charts & Figures Card Sorting Helps Cluster Attributes That Should Define A Conversational Interface's Personality

  How To Design Digital Voice Experiences

  March 27, 2019 | Jennifer Wise

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  Charts & Figures The Triple Diamond Model: Service Design Doing

  What's New In Service Design And What It Means For CX Pros

  February 13, 2019 | Karine Cardona-Smits

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  Charts & Figures The Four Steps Of The Design Ladder

  What's New In Service Design And What It Means For CX Pros

  February 13, 2019 | Karine Cardona-Smits

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  Charts & Figures Choosing The Right Service Design Project To Start With Requires Considering Three Factors

  What's New In Service Design And What It Means For CX Pros

  February 13, 2019 | Karine Cardona-Smits

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  Charts & Figures Service Design Activities Without Implementation Might Be Entertaining But Don't Deliver Value

  What's New In Service Design And What It Means For CX Pros

  February 13, 2019 | Karine Cardona-Smits