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  Webinar How To Build New Digital Products

  October 20, 2020 | Nigel Fenwick, Jeff Lash

  For companies looking to expand revenue through digital capabilities, adding new digital products can seem like an easy option. But building new digital products is fundamentally different from...

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  Webinar The Pandemic Employee Experience Journey: Best EX Practices

  March 16, 2020 | James McQuivey, PhD, J. P. Gownder, David Johnson

  Coronavirus disease 2019 (COVID-19) creates health challenges and business risks, all of which is important to focus on. But what is the effect on your employees, even if they aren't affected...

• Report New Corporate Values Require A New Kind Of Commitment

  Use Forrester's Assessment To Evaluate The Depth And Authenticity Of Commitment

  October 1, 2019 | Jim Nail, Renee Murphy, Salvatore Schiano

  In response to the rise of values-based consumers, more companies are moving beyond milquetoast corporate values to embrace moral, social, or even political values. With customers paying closer...

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  Webinar Can You Hear Me Now? It's Time For Brands To Cross The Voice Frontier

  January 23, 2019 | Dipanjan Chatterjee

  Voice is poised to bring about a massive pivot in the digital transformation of brands. Just as brands got used to consumers experiencing them by furiously tapping and poking at their devices, we...