Search Results

• Report Debunking Three Services Sourcing Myths

  How To Align Your Sourcing Strategies To The Future Of Services

  December 16, 2020 | Duncan Jones

  The old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...

• Report From People To Products: Services Firms Offer More Software Than You Think

  Business Process Accelerators Help Digitize Business Operations

  August 20, 2020 | Nigel Fenwick

  Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

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  Webinar The Supplier Value Management And Contract Lifecycle Management Markets

  Software Categories That Will Still See Demand In The Pandemic Recession

  August 12, 2020 | Andrew Bartels

  “Supplier value management” is Forrester’s new label for software that supports business processes for sourcing, contracting, buying, and managing supplier relationships...

• Report Now Tech: Contract Lifecycle Management Software, Q3 2020

  Forrester's Overview Of 39 CLM Vendors

  July 22, 2020 | Andrew Bartels

  Companies use contract lifecycle management (CLM) software to consolidate and understand existing contracts, create and negotiate new contracts, and link contracts to other related applications....

• Report Australia Tech Market Outlook, 2020 To 2021

  The COVID-19 Recession Will Wipe Out Already Slowing Growth

  June 22, 2020 | Sam Higgins, Andrew Bartels

  In mid-2019, CIOs prepared budgets and tech vendors set marketing plans for the future — but the COVID-19 pandemic has changed everything. Forecasting has become increasingly difficult, but...

• Report Supplier Value Management Software Supports Suppliers As Business Partners

  Our New Label For Buy-Side Apps Emphasizes Collaboration, Performance, Innovation, And Risk Management

  May 7, 2020 | Andrew Bartels, Duncan Jones

  Companies need software applications to manage their sourcing, contracting, purchasing, invoicing, and supplier management processes. To date, there has not been a standard label for these software...

• Report From People To Products: Software-Powered Consulting

  The Digital Disruption Of Technology Services

  February 12, 2020 | Nigel Fenwick

  Consulting firms, digital agencies, and technology services providers no longer deliver just supplemental expertise but create digital assets that help consultants deliver better outcomes in less...

• Report Global Tech Market Outlook For 2020 To 2021

  Global Markets Settle Into 3% Growth

  January 30, 2020 | Andrew Bartels

  2018 was a very good year for the global tech market. But 2019 was more challenging, and 2020 and 2021 will be even more so in many countries. The US/China trade war, a UK exit from the EU, and...

• Report The ePurchasing Market Is Growing Almost Twice As Fast As The Overall Software Market

  Specialists Are Holding Their Own Against Suites

  November 8, 2019 | Andrew Bartels

  Software that supports business sourcing, contracting, purchasing, and vendor management — which Forrester calls ePurchasing — will continue to see strong demand as firms maximize the value and...

• Report European Tech Market Outlook For 2019 To 2020

  Continued Weak Economic Growth Holds Back The Value Of Technology

  October 9, 2019 | Andrew Bartels

  European CIOs should expect more challenging economic conditions in 2019 and especially in 2020, which will constrain tech budget growth. CIOs in the UK and Italy should brace for tech budget cuts:...

• Report RQ For Blockchain: Assess Your Readiness For Using Distributed Ledger Technology

  The Robotic Quotient For Blockchain Guides Your Approach To People, Leadership, Organization, And Trust In The Era Of Multiparty Processes

  May 17, 2019 | Martha Bennett, J. P. Gownder

  The introduction of blockchain (AKA distributed ledger technology or DLT) is transforming processes and operating models and ushering in an era of new business and trust models. But while the...