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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Traditional Sourcing Dogma Is More Myth Than Reality
December 16, 2020
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Report Debunking Three Services Sourcing Myths
How To Align Your Sourcing Strategies To The Future Of Services
December 16, 2020 | Duncan JonesThe old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...
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Report The Pandemic Recession Demands A Digital Response
To Adapt And Grow, Businesses Must Get Lean, Go All In On Ecosystems, And Embrace Agile At Scale
June 25, 2020 | Ted SchadlerDigital transformation was never optional. But most firms treated it that way, applying digital technology in dribs and drabs — until COVID-19 shuttered economies and forever altered the patterns...
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Report The Forrester New Wave™: Virtual Care Solutions For Digital Health, Q2 2019
The 13 Providers That Matter Most And How They Stack Up
June 5, 2019 | Arielle TrzcinskiIn Forrester's evaluation of the emerging market for virtual care solutions for digital health, we identified the 13 most significant providers in the category — 98point6, American Well, Bright.md,...
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