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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Forrester's Software And SaaS Contract Review Checklist

    Identify And Fix Common Problems In Cloud And On-Premises Software Agreements
    March 4, 2021 | Duncan Jones, Liz Herbert

    Software-as-a-service (SaaS) contracts contain many traps for the unwary. Established software companies haven't fully updated their on-premises contracts to handle the new subscription world....

  • Report How To Maximize Value From S2C Solutions

    Factors To Consider In Choosing And Implementing A Source-To-Contract Suite
    March 12, 2020 | Andrew Bartels

    In our recent Forrester Wave™ evaluation of source-to-contract (S2C) suites, we analyzed the 11 leading vendors. In this report, we provide guidance on the factors to consider in choosing and...

  • Report Research Overview: Vendor Management For Customer-Obsessed Enterprises

    An SVM Leader's Guide To Research About What Matters To Their Firm's Customers
    October 1, 2019 | Duncan Jones

    Technology suppliers are increasingly central to firms' innovation and differentiation, which means that vendor management offices (VMOs) need to change. This report provides an overview of a range...

  • Report Use Forward-Looking Assessment To Separate Strategic Partners From Operational Vendors

    Forrester's Supplier Assessment Will Help You Identify Who Can Help Drive Your Digital Transformation And Who Will Hold You Back
    March 15, 2019 | Duncan Jones

    Strong supplier relationships are vital for digital transformation. Flexible work styles such as agile co-creation, long-term strategic bets on technology platforms, and risky innovation projects...

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