Featured content
FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
Charts & Figures
-
-
State Of Sustainability In The Fortune Global 200
January 15, 2021
-
Search Results
-
Report The State Of Environmental Sustainability In The Fortune Global 200
Climate Action As A Risk Management And Growth Strategy Takes Center Stage
In 2020, firms had to adapt to a series of risk events — COVID-19, megawildfires, a devastating hurricane season — engendered or magnified by climate change. Leading Fortune Global 200 firms have...
-
Report Identify And Estimate The Costs Of Downtime On Your Business
Don't Rely On Industry Averages -- Determine Your Own
January 13, 2021 | Naveen ChhabraResilient tech infrastructure is critical for business success, and downtimes cost dearly. Infrastructure and operations (I&O) pros leading their firms’ IT disaster recovery (DR) program must...
-
Report Q&A: Decoding China's New Infrastructure Initiative
China Aims To Accelerate Its Own Digital Transformation
January 12, 2021 | Danny MuAt the 2020 National People's Congress, China's central government emphasized the importance of "New Infrastructure" as a key driver of economic growth and global technology leadership. What is New...
-
Report Operationalize Your Return-To-Work Strategy: Mitigate Privacy Risk
A Return-To-Work Series Report
December 16, 2020 | Enza IannopolloAs local government organizations begin to lift shelter-in-place orders, businesses are finalizing plans to reopen workspaces. But many business leaders remain unsure if the safeguards they...
-
Webinar Edge Computing Predictions 2021
December 9, 2020 | Abhijit SunilEdge is among the most important and disruptive technology trends going into 2021. And it will influence — or be influenced by — trends in 5G, data consumption, internet of things...
-
Webinar Smart Manufacturing Predictions 2021
Smart technologies such as robots, machine learning, or the internet of things (IoT) are not new to asset-intensive industries like manufacturing. But the sector’s response to COVID-19 has...
-
Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
Europe-Friendly Start Time
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
-
Webinar Improve Your Climate Action Plan With The Right Investments In Sustainability And Climate Risk Technologies
Like coping with the COVID-19 pandemic, how your company responds to the climate crisis reveals its commitment to its values and the extent of its adaptability. Investments in sustainability and...
-
Forum Data Strategy & Insights
Thought leadership, strategic direction, and networking opportunities needed to shape your data and analytics strategy for the coming decade.
Are you ready to turn your organization into an insights-driven enterprise? Join more than 20 Forrester analysts, industry speakers, and over 650 data and analytics practitioners for two days at...
-
Report The State Of Disaster Recovery Preparedness In 2020
Review Business And IT Risks With Evolving Business Operations
August 24, 2020 | Naveen ChhabraTechnology outages damage customer confidence in a business. While infrastructure and operations (I&O) leaders have more tools at their disposal to prepare themselves to recover from any type of...
-
Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
-
Report The Forrester Wave™: Open, Programmable Switches For A Businesswide SDN, Q3 2020
The 12 Providers That Matter Most And How They Stack Up
July 28, 2020 | Andre KindnessIn our 32-criterion evaluation of open, programmable switching solutions, we identified the 12 most significant ones — Arista Networks, Cisco IOS-XE, Cisco NX-OS, Dell EMC, Extreme Networks, H3C,...
-
Report The New, Unstable Normal: How COVID-19 Will Change Business And Technology Forever
The pandemic has already forced firms and policymakers to do things that were previously considered impossible. This is just the beginning. Given its gravity, the effects of COVID-19 — along with...
-
Report The Forrester New Wave™: Climate Risk Analytics, Q3 2020
The Eight Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for climate risk analytics, we identified the eight most significant providers in the category — The Climate Service, ESGAnalytics.Ai, Esri, Four...
-
Report The Top Security Technology Trends To Watch, 2020
Ten Security And Risk Technologies Will Disrupt Security And Risk Practices
Analysts from Forrester's security and risk (S&R) research team drew insight from client inquiries, research projects, and industry perspectives to uncover the top 10 security technologies to...
-
Webinar Struggling To Find Value In Data? Insights Service Providers Deliver Business Value — And Build Culture And Capacity
June 15, 2020 | Jennifer Belissent, PhDFirms make fewer than 50% of their decisions based on quantitative information as opposed to gut feeling, experience, or opinion. And, that doesn’t seem to change. Turning data into insights...
-
Report Returning To Work: How To Avoid The 15 Most Critical Risks
The Legal, Regulatory, And Operational Risks Of Pandemic Recovery Everyone Needs To Know
As enterprises plan to reopen office buildings, plants, and other facilities, they will have to develop detailed pandemic management protocols (PMPs) before they can safely ask employees,...
-
Report Essential Technology Solutions For Pandemic Management
A Mix Of Emerging And Reemerging Solutions Become Must-Haves
Without a vaccine or community immunity, organizations must manage through the coronavirus pandemic for the next 12 to 24 months. They must maintain a hybrid workforce, support customers via...
-
Report New Tech: Climate Risk Management Solutions, Q2 2020
Forrester's Landscape Overview Of 33 Providers
Climate change is an immediate risk to business operations, financial systems, and global supply chains. A wave of direct losses, scientific evidence, and stakeholder activism is forcing companies...
-
Report The COVID-19 Crisis Will Accelerate Enterprise Automation Plans
May 5, 2020 | Leslie JosephThe COVID-19 health crisis is on everybody's mind. Once it passes — which it eventually will — one of its lasting legacies will be a renewed focus on automation. Application development and...
-
Report Top Recommendations For Your Security Program, 2020
Landscape: The S&R Practice Playbook
Each year, Forrester outlines the most important recommendations for your security strategy for the coming 12 months. We base these recommendations on thousands of client inquiries and...
-
Webinar Prepare Your Organization For Pandemic Recovery
As the epicenter of the COVID-19 pandemic shifts around the world and each affected region reaches its peak infection rate, firms must prepare now to restart closed plants, reopen retail locations,...
-
Report Returning To Work: How To Prepare For Pandemic Recovery
Essential Steps And Pandemic Management Protocols For Planning Your Operational Recovery
As the epicenter of the global COVID-19 pandemic shifts and each affected region reaches its peak infection rate, firms must prepare now to restart closed plants, reopen retail locations, and bring...
-
Report Now Tech: Colocation And Data Centers, Q2 2020
Forrester's Overview Of 20 Data Center And Colocation Providers
April 13, 2020 | Abhijit SunilYou can use colocation providers to optimize your infrastructure spending, increase uptime and reliability features, and unlock the best possible network connectivity options across your network...
-
Webinar The Pandemic Employee Experience Journey: Best EX Practices
Coronavirus disease 2019 (COVID-19) creates health challenges and business risks, all of which is important to focus on. But what is the effect on your employees, even if they aren't affected...
- 1
- 2
Content Type
ApplyFilters
Industry
- Healthcare (9)
- Manufacturing (5)
- Retail (4)
- Energy & Utilities (2)
- Financial Services (2)
- Public Sector (2)
- Transportation & Logistics (2)
Primary Role
- Security & Risk (67)
- Infrastructure & Operations (59)
- CIO (20)
- eBusiness & Channel Strategy (6)
- Application Development & Delivery (2)
- CMO (1)
- Customer Insights (1)
Topics
Methodology
- Forrester New Wave (12)
- Now Tech (12)
- Forrester Wave (11)
- New Tech (7)
- Forrester Tech Tide (1)
Region
- Asia Pacific (3)
- Europe (1)
Vendor
- IBM (13)
- NTT DATA (12)
- Deloitte (7)
- Amazon (6)
- Google (6)
- Oracle (6)
- Pegasystems (6)
- Rackspace (6)
- Salesforce (6)
- SAP (6)
- VMware (6)
- Cisco (4)
- Dell (4)
- Huawei (4)
- Juniper Networks (4)
- Micro Focus (4)
- DXC Technology (1)
- Infor (1)
- Philips (1)
- SAS (1)
Analyst
- Naveen Chhabra (43)
- Stephanie Balaouras (12)
- Alla Valente (9)
- Abhijit Sunil (8)
- Andre Kindness (6)
- Salvatore Schiano (6)
- Danny Mu (3)
- Jeff Pollard (3)
- Leslie Joseph (3)
- Renee Murphy (3)
- Andrew Hewitt (2)
- Anjali Lai (2)
- Enza Iannopollo (2)
- Heidi Shey (2)
- James McQuivey, PhD (2)
- Jennifer Belissent, PhD (2)
- Jinan Budge (2)
- Laura Koetzle (2)
- Martha Bennett (2)
- Martin Gill (2)
- Michele Pelino (2)
- Paul McKay (2)
- Sam Higgins (2)
- Sandy Carielli (2)
- Scott Compton (2)
- Sucharita Kodali (2)
- Achim Granzen (1)
- Andras Cser (1)
- Arielle Trzcinski (1)
- Ashutosh Sharma (1)
- Bernhard Schaffrik (1)
- Boris Evelson (1)
- Brandon Purcell (1)
- Brian Hopkins (1)
- Brian Kime (1)
- Caleb Ewald (1)
- Chris Gardner (1)
- Cinny Little (1)
- Dan Bieler (1)
- David Johnson (1)
- George Lawrie (1)
- J. P. Gownder (1)
- James McCormick (1)
- Kjell Carlsson, PhD (1)
- Lauren Nelson (1)
- Melissa Parrish (1)
- Michele Goetz (1)
- Mike Gualtieri (1)
- Noel Yuhanna (1)
- Paul Miller (1)
- Sean Ryan (1)
- Srividya Sridharan (1)
- Stephen Powers (1)
- Tom Mouhsian (1)
- Xiaofeng Wang (1)
Market Imperatives
- Transform IT to win, serve, and retain customers (51)
- Secure customers, protect the brand (46)
- Use customer insights to gain competitive advantage (3)
- Accelerate growth with marketing innovation (2)
- Customer-obsessed operating model (2)
- Differentiate with digital (2)
- Drive revenue with customer experience (2)