Search Results

• Report Research Overview: 5G Technology, Products, And Services

  A Guide To Help Tech Organizations Optimize The Use Of 5G In The Business

  February 22, 2021 | Andre Kindness, Michele Pelino

  3G and 4G services gave birth to the mobile mindset; 5G will change the way businesses engage their customers and operate. A cornucopia of new 5G technology features will challenge professionals on...

• Report The Forrester Tech Tide™: Contact Center Technologies For Customer Service, Q1 2021

  Twenty Technologies Underpin Customer Service

  January 19, 2021 | Kate Leggett, Ian Jacobs, Art Schoeller

  Customer service is increasingly critical to firms' ability to win, serve, and retain their customers. To accelerate their performance in customer service, companies are evaluating and adopting a...

• Report Q&A: Decoding China's New Infrastructure Initiative

  China Aims To Accelerate Its Own Digital Transformation

  January 12, 2021 | Danny Mu

  At the 2020 National People's Congress, China's central government emphasized the importance of "New Infrastructure" as a key driver of economic growth and global technology leadership. What is New...

• Report How 5G And Edge Computing Advance IoT Value

  This Dynamic Duo Dramatically Expands IoT Insights And Speed

  July 31, 2020 | Michele Pelino, James Staten

  5G networks promise exponential bandwidth and ultra-low latency to edge computing solutions that empower near-real-time insights gained from business systems built on internet of things (IoT)...

• 

  Webinar The 5G Opportunity In The Retail Sector

  May 28, 2020 | Dan Bieler, Xiaofeng Wang, George Lawrie

  The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...

• Report Zero Trust Primer For 5G Security Use Cases

  More Bandwidth Means More Data To Protect

  May 1, 2020 | Jeff Pollard

  Security and risk pros concerned about 5G security will find that the security narrative was hijacked — rightfully — by geopolitical and national security concerns. For enterprise security leaders,...

• Report Securing Private 5G At The Edge: Europe Edition

  Guide To Securing Private 5G And Edge Computing Use Cases For European Organizations

  March 13, 2020 | Paul McKay

  5G networks are being deployed around Europe in 2020; several countries and telecom operators will bring 5G to the consumer market in 2020 and beyond. You'll find the most compelling 5G use cases...

• Report The CIO's Guide To 5G In Financial Services

  Embrace 5G To Deliver Real-Time Value Propositions And Better Employee Experiences

  March 9, 2020 | Dan Bieler

  5G will become a general-purpose technology for financial services firms, as it provides superfast mobile broadband, massive machine-type communications, and ultra-reliable and low-latency...

• Report Five Lessons From The Forrester Wave™: UCaaS Providers, Q3 2019

  Unified-Communications-As-A-Service Is About The Entire Solution And Not Just A Cloud-Based Service

  January 24, 2020 | Art Schoeller

  Earlier this year, Forrester evaluated nine unified-communications-as-a-service (UCaaS) vendors and identified five key lessons learned that application development and delivery (AD&D)...

• Report China Tech Market Outlook, 2020 To 2021

  2020 Will Be A Year Of Adaptation For China's Decision Makers

  January 14, 2020 | Charlie Dai

  Technology spending in China will reach US$174 billion in 2020 as the Chinese government and enterprises leverage digital technologies to further drive transformation and improve adaptability in a...

• Report The CIO's Guide To 5G In The Retail Sector

  5G Has Huge Disruptive Potential For Retailers, But Key Obstacles Remain

  November 13, 2019 | Dan Bieler

  The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...

• Report A Timeline Guide For Your 5G Strategy

  5G Will Be A Long Journey, But Prepare Now — Because The Promise Is Huge

  October 28, 2019 | Dan Bieler, Andre Kindness, Michele Pelino

  The rollout of 5G is much more evolutionary than the rollout scenarios of previous cellular standards. The primary reason for the different pace relates to the gradual and piecemeal definition of...

• 

  Webinar 5G Part Two: Timelines And Current Landscape

  October 24, 2019 | Dan Bieler, Michele Pelino, Andre Kindness

  5G is more than a normal technology rollout project and will not arrive in one big bang. Rather, 5G will be introduced gradually — with the various involved players, such as the...

• Report The CIO's Guide To 5G In The Manufacturing Sector

  5G Will Become A Crucial Enabler For Digital Transformation In The Manufacturing Sector

  August 30, 2019 | Dan Bieler

  5G and Industry 4.0 are a powerful combination. Together they can lift and shift the manufacturing sector to a much higher level of digitization, in particular by maximizing the mobility,...

• Report Non-Public 5G Networks Will Be A Critical Building Block Of Your Enterprise

  Non-Public 5G Networks Boost The Digital Transformation Of Core Processes While Protecting Against Industrial Espionage

  August 30, 2019 | Dan Bieler

  While the concept of non-public 5G networks is nothing new, the rise of the internet of things (IoT) and connected assets is driving more and more companies to investigate the opportunities...

• Report The CIO's Guide To 5G Connectivity And Strategy

  5G Provides The Network Infrastructure To Support Business Innovation, Operational Agility, And Speed

  April 12, 2019 | Dan Bieler

  Connectivity is creeping ever deeper into our lives and business operations, while business success increasingly depends on network-enabled product and service differentiation. 5G will play a key...