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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report The State Of Digital Banking In Asia
A Look At Submissions To The Digital Banker Awards For 2019 And 2020
The banking landscape in Asia is rapidly evolving as new entrants and incumbents vie to win, serve, and retain ever more entitled and empowered customers. Forrester worked with The Digital Banker...
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Report The Digital Upheaval Of Life Insurance In Singapore And Hong Kong
How To Win Over Empowered Consumers
Even in Singapore and Hong Kong, two of the most sophisticated life insurance markets in Asia Pacific, digitally empowered customers with heightened digital expectations are likely to switch...