Search Results

• Report Cloud Powers The Adaptive Enterprise

  Vision: The Cloud Computing Playbook

  November 30, 2020 | Dave Bartoletti

  Cloud is no longer tactical but rather a strategic enabler of connected platform economies. Infrastructure and operations (I&O) leaders must orchestrate cloud ecosystems that link employees,...

• Report Service Desk 2020: It's All About Employee Experience

  Reliable, Accessible Services Fuel Innovation And Satisfaction

  October 6, 2020 | Charles Betz, Andrew Hewitt

  Although new technologies emerge every day, employees can't do their best work because they can't find the services they need, and when they do, bureaucracy causes unacceptable delays. In an era of...

• Report The IT Financial Management — AKA TBM — Technology Solution Ecosystem

  Achieve Total Cost Visibility With ITFM/TBM Technology And Services

  January 9, 2020 | Bill Martorelli

  Solutions for IT financial management (ITFM), AKA technology business management (TBM), are evolving rapidly because of the growing need for infrastructure and operations (I&O) leaders to control...

• Report IT Financial Management — AKA TBM — Will Drive IT To Focus On Business Outcomes

  IT Leaders Must Adopt ITFM For Cost Transparency And Effective IT-Business Decision Making

  October 15, 2019 | Bill Martorelli

  Spurred by the cloud and the challenges of today's IT complexity, IT financial performance has emerged as a board-level concern. IT leaders can no longer leave the analysis, management, and...

• Report Machine Learning Powers The Industrial Internet Of Things

  Insights From IoT Software Platforms Create New Service-Based Experiences To Delight Customers And Drive Growth

  September 10, 2019 | Paul Miller, Michele Pelino

  The internet of things (IoT) plays a pivotal role in transforming the industrial sector. Connecting machines to record their usage patterns is often the first step, and it can deliver tangible...

• Report The Future Of VDI Is Cloud

  Cloud-Based Virtualization Will Surpass On-Premises VDI To Improve Scalability And Manageability

  July 31, 2019 | Andrew Hewitt, David Johnson

  Seeking to arm employees with the technology they need to drive business growth, enterprises have invested in digital workspace technologies like virtual desktop infrastructure (VDI), but change is...

• Report Internet-Of-Things Heat Maps For Operational Excellence, 2019

  Deploy IoT Use Cases Based On Value To Your Company Operations

  July 10, 2019 | Michele Pelino

  A fragmented array of internet-of-things (IoT) solutions enhance operational efficiencies and enable personalized customer experience in enterprises across vertical markets. IoT use cases such as...

• Report Five Key Trends That Will Reshape The Employee Technology Experience

  Keep Employee Experience At The Center Of Your Technology Strategy As You Move Past Windows 7

  May 22, 2019 | Andrew Hewitt

  Windows 7 has been a corporate PC staple — but at nearly 10 years old, it's at its end of life. Though some infrastructure and operations (I&O) leaders responsible for employee technology have...