Search Results

• Report Debunking Three Services Sourcing Myths

  How To Align Your Sourcing Strategies To The Future Of Services

  December 16, 2020 | Duncan Jones

  The old plan-build-run models of services are giving way to a new services paradigm where transformation is continuous and multidimensional. To derive competitive advantage from it, CIOs need...

• Report From People To Products: Services Firms Offer More Software Than You Think

  Business Process Accelerators Help Digitize Business Operations

  August 20, 2020 | Nigel Fenwick

  Technology services firms build many variations of digital solutions for clients. Some vendors retain the intellectual property (IP) associated with these solutions, making it available to a...

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  Webinar The Supplier Value Management And Contract Lifecycle Management Markets

  Software Categories That Will Still See Demand In The Pandemic Recession

  August 12, 2020 | Andrew Bartels

  “Supplier value management” is Forrester’s new label for software that supports business processes for sourcing, contracting, buying, and managing supplier relationships...

• Report The Forrester Wave™: Supplier Risk And Performance Management Platforms, Q3 2020

  The 10 Providers That Matter Most And How They Stack Up

  July 28, 2020 | Duncan Jones

  In our 24-criterion evaluation of supplier risk and performance management (SRPM) providers, we identified the 10 most significant ones — Aravo Solutions, Avetta, Coupa Software, GEP, HICX...

• Report Now Tech: Contract Lifecycle Management Software, Q3 2020

  Forrester's Overview Of 39 CLM Vendors

  July 22, 2020 | Andrew Bartels

  Companies use contract lifecycle management (CLM) software to consolidate and understand existing contracts, create and negotiate new contracts, and link contracts to other related applications....

• Report Australia Tech Market Outlook, 2020 To 2021

  The COVID-19 Recession Will Wipe Out Already Slowing Growth

  June 22, 2020 | Sam Higgins, Andrew Bartels

  In mid-2019, CIOs prepared budgets and tech vendors set marketing plans for the future — but the COVID-19 pandemic has changed everything. Forecasting has become increasingly difficult, but...

• Report Supplier Value Management Software Supports Suppliers As Business Partners

  Our New Label For Buy-Side Apps Emphasizes Collaboration, Performance, Innovation, And Risk Management

  May 7, 2020 | Andrew Bartels, Duncan Jones

  Companies need software applications to manage their sourcing, contracting, purchasing, invoicing, and supplier management processes. To date, there has not been a standard label for these software...

• Report How To Maximize Value From S2C Solutions

  Factors To Consider In Choosing And Implementing A Source-To-Contract Suite

  March 12, 2020 | Andrew Bartels

  In our recent Forrester Wave™ evaluation of source-to-contract (S2C) suites, we analyzed the 11 leading vendors. In this report, we provide guidance on the factors to consider in choosing and...

• Report Co-Innovate With Agile Development Service Providers To Deliver Better Software Faster

  Lessons Learned From "The Forrester Wave™: Midsize Agile Software Development Service Providers, Q2 2019"

  February 25, 2020 | Duncan Jones

  Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time-to-market, increase business agility, and get hard-to-find help creating...

• Report From People To Products: Software-Powered Consulting

  The Digital Disruption Of Technology Services

  February 12, 2020 | Nigel Fenwick

  Consulting firms, digital agencies, and technology services providers no longer deliver just supplemental expertise but create digital assets that help consultants deliver better outcomes in less...

• Report Global Tech Market Outlook For 2020 To 2021

  Global Markets Settle Into 3% Growth

  January 30, 2020 | Andrew Bartels

  2018 was a very good year for the global tech market. But 2019 was more challenging, and 2020 and 2021 will be even more so in many countries. The US/China trade war, a UK exit from the EU, and...

• Report The Global SaaS Landscape, 2019 To 2022: Some Categories Grow, While Some Reach Saturation

  December 30, 2019 | Liz Herbert, Andrew Bartels

  Enterprise software buyers continue to turn to software-as-a-service (SaaS) to meet demands for agile business and customer experience — for both new purchases and modernization of aging...

• Report The Forrester Wave™: Source-To-Contract Suites, Q4 2019

  The 11 Providers That Matter Most And How They Stack Up

  December 18, 2019 | Andrew Bartels

  In our 35-criterion evaluation of source-to-contract (S2C) suite providers, we identified the 11 most significant ones — Cobblestone, Coupa, Determine, GEP, Ivalua, JAGGAER, Oracle, SAP Ariba,...

• Report The Forrester Wave™: eProcurement Platforms, Q4 2019

  The 12 Providers That Matter Most And How They Stack Up

  December 10, 2019 | Duncan Jones

  In our 31-criterion evaluation of eProcurement platform providers, we identified the 12 most significant ones — Basware, Coupa, GEP, Infor, Ivalua, JAGGAER, Oracle, SAP, Synertrade, Tradeshift,...

• Report The ePurchasing Market Is Growing Almost Twice As Fast As The Overall Software Market

  Specialists Are Holding Their Own Against Suites

  November 8, 2019 | Andrew Bartels

  Software that supports business sourcing, contracting, purchasing, and vendor management — which Forrester calls ePurchasing — will continue to see strong demand as firms maximize the value and...

• Report Now Tech: eSourcing Software, Q4 2019

  Forrester's Overview Of 28 eSourcing Software Providers

  October 31, 2019 | Andrew Bartels

  You can use eSourcing software to lower the cost of goods and services purchased from suppliers, improve the quality and performance of suppliers, and involve business stakeholders in sourcing...

• Report Now Tech: eProcurement, Q4 2019

  Forrester's Overview Of 26 eProcurement Providers

  October 21, 2019 | Duncan Jones

  You can use eProcurement platforms to enable employees to buy products and services quickly and safely and increase compliance with sourcing strategies by guiding users to preferred suppliers. To...

• Report European Tech Market Outlook For 2019 To 2020

  Continued Weak Economic Growth Holds Back The Value Of Technology

  October 9, 2019 | Andrew Bartels

  European CIOs should expect more challenging economic conditions in 2019 and especially in 2020, which will constrain tech budget growth. CIOs in the UK and Italy should brace for tech budget cuts:...

• Report Now Tech: Spend Analytics Solutions, Q3 2019

  Forrester's Overview Of 16 Spend Analytics Providers

  July 11, 2019 | Andrew Bartels

  You can use spend analytics software to identify sourcing opportunities, find sources of spending contract leakage, and understand your firm's external spending for financial management purposes....

• Report The Forrester Wave™: Midsize Agile Software Development Service Providers, Q2 2019

  The 13 Providers That Matter Most And How They Stack Up

  May 29, 2019 | Duncan Jones, Christopher Condo

  In our 22-criterion evaluation of midsize Agile development service providers, we identified the 13 most significant ones — 3Pillar Global, Brillio, Cybage, EPAM Systems, Exadel, Grid Dynamics, HCL...

• Report RQ For Blockchain: Assess Your Readiness For Using Distributed Ledger Technology

  The Robotic Quotient For Blockchain Guides Your Approach To People, Leadership, Organization, And Trust In The Era Of Multiparty Processes

  May 17, 2019 | Martha Bennett, J. P. Gownder

  The introduction of blockchain (AKA distributed ledger technology or DLT) is transforming processes and operating models and ushering in an era of new business and trust models. But while the...

• Report Now Tech: B2C Electronic Bill Presentment And Payment (EBPP), Q1 2019

  Forrester's Overview Of 20 B2C EBPP Providers

  March 1, 2019 | Lily Varon

  You can use B2C electronic bill payment and presentment (EBPP) solutions to flexibly deliver digital bills, facilitate electronic payment of bills, and enhance customer communications and marketing...