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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report The Forrester Wave™: Salesforce Consulting Partners, Q2 2021

    The 13 Providers That Matter Most And How They Stack Up
    June 10, 2021 | Liz Herbert

    In our 23-criterion evaluation of Salesforce consulting providers, we identified the 13 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, dentsu, IBM, Infosys, NTT DATA, PwC,...

  • Report Now Tech: Digital Operations Planning And Analytics, Q1 2021

    Forrester's Overview Of 22 Digital Operations Planning And Analytics Providers
    March 26, 2021 | Liz Herbert

    You can use digital operations planning and analytics solutions to get better insight about past business performance, to model the impact of potential choices, and to make better regulatory...

  • Report Follow The Money: DOP Planning And Analytics Redefines Enterprise Performance Management

    A New Generation Of Solutions Harnesses AI, Modeling, And Visualization To Drive Growth In The Post-COVID-19 Era
    March 1, 2021 | Liz Herbert

    Future fit businesses need modern, adaptive, purpose-built planning and analytics applications that cut across the business. While enterprise performance management (EPM) tools have historically...

  • Report Now Tech: Salesforce Consulting Partners, Q1 2021

    Forrester's Overview Of 37 Salesforce Consulting Partners
    January 29, 2021 | Liz Herbert

    You can use Salesforce consulting partners to redesign your business using Salesforce technology, speed time-to-implement Salesforce products, and drive change related to Salesforce projects. But...

  • Report Now Tech: Virtual Healthcare Platforms, Q1 2021

    Forrester's Overview Of 28 Virtual Healthcare Platform Providers
    January 14, 2021 | Arielle Trzcinski

    Healthcare organizations (HCOs) can use virtual care (VC) to increase the capacity of existing clinical teams, improve clinical outcomes and lower medical spend for patients and members, and defend...

  • Report Research Overview: Technology And Software Services

    A Guide To Forrester's Application And Infrastructure Services Research
    January 12, 2021 | Amanda LeClair

    Tech and software services buyers face a complex landscape. Many services providers position as end-to-end digital transformation partners or the top partner for a specific platform, but when it...

  • Report Now Tech: Supplier Risk And Performance Management (SRPM), Q2 2020

    Forrester's Overview Of 23 SRPM Providers
    June 29, 2020 | Duncan Jones

    Sourcing professionals use SRPM to ensure ethical, sustainable sourcing, accelerate innovation via streamlined risk-tolerant sourcing, and raise value by improving supplier experience and rewarding...

  • Report Co-Innovate With Agile Development Service Providers To Deliver Better Software Faster

    Lessons Learned From "The Forrester Wave™: Midsize Agile Software Development Service Providers, Q2 2019"
    February 25, 2020 | Duncan Jones

    Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time-to-market, increase business agility, and get hard-to-find help creating...

  • Report Out Of The Shadows: How Marketplaces Will Disrupt Tech Buying

    Marketplaces Are Already Revolutionizing The Long Tail Of Enterprises' Small Purchases; They'll Make Inroads Into Larger Purchases, Too
    November 12, 2019 | Liz Herbert

    Tech marketplaces — such as those emerging in software-as-a-service and cloud — promise to transform tech buying with better speed and agility along with lower cost and risk. Marketplaces are still...

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