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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Now Tech: Insights Service Providers, Q1 2020
Forrester's Overview Of 38 Insights Service Providers
January 13, 2020 | Jennifer Belissent, PhDYou can use insights service providers to deliver end-to-end data-to-insights-to-execution engagements, drive effective change and stakeholder management to ensure insights implementation, and...
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Report Now Tech: Digital Intelligence Technologies, Q2 2019
Forrester's Overview Of 42 Digital Intelligence Technology Providers
May 22, 2019 | James McCormickYou can use digital intelligence technology to centralize your view of customer engagement data, understand engagement, and automate continuous improvement processes. But to access these benefits,...