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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Customer Engagement During A Pandemic: Best Practices Illustrated
Use Our Customer Engagement Checklist To Vet Your Campaign
July 21, 2020 | Amit BhatiaPlummeting sales in the wake of COVID-19 has made relentless customer engagement the new black. As brands flood customers with pandemic-related messages, their quality and relevance can quickly...