Featured content
The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
Charts & Figures
-
-
-
New Project Spending Will Edge Up In 2021 After Falling In 2020
December 3, 2020
Search Results
-
Webinar Case Study: Singapore's Journey To Deploying Responsible AI
January 28, 2021 | Achim GranzenOn the heels of personal data protection acts, leading governments like Singapore’s are now turning their attention to how data is being used to generate insights and automate processes with...
-
Webinar AI Drives The Evolution Of Technology And Data Governance In 2021
January 14, 2021 | Achim GranzenThe increase of data aggregated by companies, a heightened awareness of data privacy by consumers, and the introduction of government frameworks has made strong data governance a priority for...
-
Report US Tech Market Outlook For 2021: After The Election
How Politics, The Pandemic, And The Economy Will Shape Industry Tech Budgets
December 3, 2020 | Andrew BartelsThe pandemic continues, and we'll feel its ongoing impacts throughout 2021. In this report, we provide our projections by industry for tech spending and the split of tech budgets between new...
-
Webinar US Tech Market Outlook For 2021 After The Election
How Politics, The Pandemic, And The Economy Will Shape Industry Tech Budgets
November 11, 2020 | Andrew BartelsThe outcome of the US presidential and congressional elections on top of the pandemic recession will have a big impact on US tech budgets. Drawing on the latest data, this webinar provides...
-
Forum Technology & Innovation Global
Adapt To Win
In today’s business environment, change is constant. Technology, customer expectations, workforce issues, and economic factors are continually evolving. To thrive in this environment,...
-
Report Forrester Predictions 2021: Accelerating Out Of The Crisis
October 28, 2020 | Sharyn Leaver2020 shattered the status quo. In 2021, advanced organizations will adapt and use the upheaval to forge a competitive edge. Discover your organization's path to success. Read Forrester's 2021...
-
Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
Europe-Friendly Start Time
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
-
Webinar Follow The Food Industry’s Recipe For Insights-Driven Transformation
September 9, 2020 | Jennifer Belissent, PhDShifting consumer preferences, climate change, overproduction, and unsustainable levels of waste add up to a food system ripe for radical transformation. Leaders at firms in every stage of food...
-
Webinar The New, Unstable Normal Roundtable: How COVID-19 Will Change Business And Technology Forever
The lasting impact of COVID-19 and the high likelihood of future pandemics will usher in five macro shifts that will fundamentally change business and technology: 1) Customer expectations will...
-
Webinar An Exec's Guide To The Internet Of Things: How To Start From Business Value
How does internet of things (IoT) technology fit into business strategy? A common mistake is to start with technology first. This webinar maps out how to put IoT in the context of business value...
-
Webinar US Tech Market Outlook For 2020 To 2021: How The Pandemic Recession Is Affecting Tech Demand In The US
August 4, 2020 | Andrew BartelsThe pandemic recession will clearly cause US tech spending to contract — the question is by how much and in which areas. Drawing on the latest data, this webinar provides...
-
Report Research Overview: Internet Of Things
An Executive's Guide To Success With IoT
June 26, 2020 | Frank GillettFirms are using the technologies of the internet of things (IoT) to upgrade their products, transform operations, and gain new insights about real-world events throughout their ecosystems. This...
-
Webinar Retailers: Where And How To Adjust Tech Budgets In The Pandemic Recession
Retailers should tune their spending on tech to help them weather the pandemic recession. In this webinar, we help retailers understand how scenarios will play out and how to adjust as a...
-
Webinar The Rise Of The Autonomous Enterprise
Run Your Enterprise On Autopilot
June 5, 2020 | George LawrieWe have all seen the promise of autonomous vehicles, and many of us owe our lives to elementary autonomous functions such as antilock braking systems. Join this webinar to learn about the...
-
Webinar The 5G Opportunity In The Retail Sector
The retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...
-
Webinar Boost Retail Revenue, Margin, And Customer Satisfaction With Integrated Retail Planning And Execution Applications
Use The Forrester Wave™
April 14, 2020 | George LawrieGet technology on your side to scale your merchants’ and planners’ insights. Use the Forrester Wave to determine which vendors can best help you to win, serve, and retain customers...
-
Report Computer Vision Supports Retailers' Digital Transformation
How Four Retailers In China Deliver Business And Customer Value With AI
Retailers must digitally transform to catch up with fast-changing customer expectations and fend off increasingly aggressive digital competitors. As part of these transformation efforts, retailers...
-
Webinar The Business Case For Adopting An Enterprise Open Source Culture
Enterprises without a clear strategy for free open source software (FOSS) are missing out on new ways to innovate with their customers. In this webinar, Forrester CIO analyst James Staten and...
-
Report 2020 To 2021 US Tech Budgets: The Industry Outlook
CIOs Should Tighten Their 2020 To 2021 Tech Budgets Based On Slowing But Still Positive US Economic Growth
March 3, 2020 | Andrew BartelsThe US tech budget outlook for 2020 and 2021 is getting darker, but growth will still be positive with a low risk of an actual downturn. In this report, we provide our 2020 to 2021 forecasts for...
-
Webinar Predictions 2020: Automation Strike Teams And Services Rise To Fend Off A Paradox
In 2020, cubicle jobs will be cannibalized, an automation paradox will rear its ugly head, and automation strike teams will rise. This webinar goes into the specifics of automation in 2020 and how...
-
Report The CIO's Guide To 5G In The Retail Sector
5G Has Huge Disruptive Potential For Retailers, But Key Obstacles Remain
November 13, 2019 | Dan BielerThe retail sector is going through a dramatic transformation. Rather than just selling products, leading retailers are expected to deliver services and experiences. Interactive and ongoing customer...
-
Webinar Innovate At The Edge
How Edge Computing Dramatically Empowers CX, EX, And Business Value Enhancements
In this webinar, CIO analysts James Staten and Brian Hopkins help clients better understand what edge computing is; how it extends investments in the internet of things (IoT), cloud computing, and...
-
Webinar How To Successfully Structure Innovation Business Cases
Far too often enterprises fail to bring new innovative value to market because they fail to set the business case right. In this webinar, Forrester’s CIO research leads, James Staten and...
-
Webinar Tech-Driven Innovation — Cloud Empowerment
Leading enterprises and government agencies are prioritizing tech-driven innovations to achieve future market leadership. Those doing so most efficiently (in an Agile and scalable way) are...
-
Webinar CIO Guide To 5G Connectivity And Strategy
May 23, 2019 | Dan BielerAs a CIO, are you familiar with the core capabilities of 5G? When will these capabilities become available? What are the differences between 5G releases 15, 16, and 17? Do these release cycles...
- 1
- 2
Content Type
ApplyFilters
Industry
- Retail Technologies (8)
- Omnichannel Retail (4)
- Online Grocery (2)
- Apparel (1)
- Luxury Retail (1)
- Merchandising (1)
- Web-Influenced Sales (1)
Topics
- Business & IT Alignment (29)
- Tech Sector Economics (21)
- Pandemic (17)
- Innovation (13)
- Artificial Intelligence (AI) (11)
- eCommerce (11)
- Customer Experience Management (10)
- Digital Customer Experience (8)
- Employee Experience (8)
- IT Services (8)
- Internet of Things (IoT) (7)
- Networking (5)
- Office Productivity (5)
- Product & Solutions Strategies (5)
- Systems Of Engagement (5)
- Infrastructure Architectures (4)
- Cloud Computing (3)
- Data & Information Protection (3)
- Application Development Processes & Tools (2)
- Application Management (2)
- Architecture & Technology Strategy (2)
- B2B (2)
- Data Centers & Data Center Networking (2)
- Financial Management (2)
- Governance Risk & Compliance (GRC) (2)
- Marketing Automation (2)
- Application Infrastructure Technologies (1)
- Branding (1)
- Business Intelligence (1)
- Consumer Mobility (1)
- Customer Intelligence (1)
- Customer Relationship Management (CRM) (1)
- Data Management (1)
- Digital Marketing (1)
- Enterprise Mobility (1)
- Identity & Access Management (IAM) (1)
- Information Security (1)
- Marketing Mix Modeling (1)
- Marketing Service Providers (1)
- Mobile Application Development (1)
- Planning & Fulfillment (1)
- Sales (1)
- Telecommunications Services (1)
- User Experience (1)
Methodology
- Business Technographics (4)
- Predictions (1)
Region
- North America (20)
- Asia Pacific (5)
- Europe (2)
Vendor
Analyst
- Andrew Bartels (22)
- Dan Bieler (5)
- James Staten (5)
- Brian Hopkins (3)
- George Lawrie (3)
- Achim Granzen (2)
- Bobby Cameron (2)
- James McQuivey, PhD (2)
- Nigel Fenwick (2)
- Alla Valente (1)
- Allen Bonde (1)
- Andre Kindness (1)
- Anjali Lai (1)
- Charlie Dai (1)
- Chris Gardner (1)
- Christopher Condo (1)
- Craig Le Clair (1)
- Emily Pfeiffer (1)
- Guannan Lu (1)
- Jeffrey Hammond (1)
- Jennifer Belissent, PhD (1)
- Laura Koetzle (1)
- Liz Herbert (1)
- Martha Bennett (1)
- Martin Gill (1)
- Matthew Guarini (1)
- Melissa Parrish (1)
- Michele Goetz (1)
- Michele Pelino (1)
- Paul Miller (1)
- Sharyn Leaver (1)
- Stephanie Balaouras (1)
- Sucharita Kodali (1)
- Will McKeon-White (1)
- Xiaofeng Wang (1)
Market Imperatives
- Transform IT to win, serve, and retain customers (27)
- Differentiate with digital (20)
- Secure customers, protect the brand (12)
- Customer-obsessed operating model (6)
- Use customer insights to gain competitive advantage (6)
- Drive revenue with customer experience (5)
- Accelerate growth with marketing innovation (4)