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FORRESTERNOW

As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Report Healthcare 2020: The State Of The Doctor-Patient Relationship In The US

    Key Findings From A Forrester And HIMSS Annual Benchmark Study Of Patient And Provider Experiences
    March 10, 2020 | Jeff Becker, Arielle Trzcinski, Annalise Clayton

    The patient and provider experience is deteriorating against a changing landscape. Increasing competition and high costs of care threaten the success of traditional healthcare providers. To assess...

  • Report Predictions 2020: Healthcare

    Election-Year Rhetoric, Regulatory Uncertainty, And Virtual Care Will Shape The Year Ahead For Healthcare Organizations
    November 5, 2019 | Jeff Becker, Arielle Trzcinski, Caleb Ewald

    2020 will bring legislative turmoil as the Affordable Care Act (ACA) returns to the US Supreme Court and election-year rhetoric thrusts Medicare for All and healthcare job growth onto center stage....