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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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Report Healthcare 2020: The State Of The Doctor-Patient Relationship In The US
Key Findings From A Forrester And HIMSS Annual Benchmark Study Of Patient And Provider Experiences
March 10, 2020 | Jeff Becker, Arielle Trzcinski, Annalise ClaytonThe patient and provider experience is deteriorating against a changing landscape. Increasing competition and high costs of care threaten the success of traditional healthcare providers. To assess...