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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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On The Radar Retail Technology
May 11, 2020
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Report The Top Retail Technology Investments In 2020
Retail And Brand Professionals Share Their Priorities For Tech-Driven Commerce Initiatives In The Coming Year
May 11, 2020 | Brendan WitcherIn January and February 2020, we interviewed more than 60 retail and brand professionals from over 50 companies to understand which technology initiatives they are investing in this year. This...
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Report Process Makes Perfect: Exceed Customer Expectations With Omnichannel Excellence
Processes: The Omnichannel Commerce Playbook
March 13, 2020 | Brendan WitcherAlthough having a functioning omnichannel fulfillment program is now a basic necessity, many retailers still fail to meet customer expectations. They also struggle to fully understand program...