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• Report Five Lessons Learned From The Forrester Wave™: Intranet Platforms, Q2 2020

  Start With The Build Versus Buy Decision — Then Stay Focused On The Employee Experience

  July 15, 2020 | Cheryl McKinnon

  Application development and delivery (AD&D) professionals in 2020 are actively supporting their peers in communications, employee experience, and line-of-business roles to modernize and optimize...

• Report The Forrester Wave™: Intranet Platforms, Q2 2020

  The 12 Providers That Matter Most And How They Stack Up

  June 16, 2020 | Cheryl McKinnon

  In our 26-criterion evaluation of intranet platform providers, we identified the 12 most significant ones — Akumina, Atlassian, Aurea (Jive Software), Igloo Software, Interact, Liferay, LiveTiles,...

• Report The Forrester Wave™: Public Cloud Development Platforms, North America, Q1 2020

  The Nine Providers That Matter Most And How They Stack Up

  March 16, 2020 | John Rymer, Dave Bartoletti

  In our 29-criterion evaluation of public cloud development platforms, we identified and assessed the nine most significant ones — Alibaba, Amazon Web Services (AWS), Google, IBM, Microsoft, Oracle,...

• Report The Forrester Wave™: Public Cloud Development And Infrastructure Platforms, North America, Q1 2020

  The Six Providers That Matter Most And How They Stack Up

  March 16, 2020 | Dave Bartoletti, John Rymer

  In our 35-criterion evaluation of public cloud development and infrastructure platform providers, we identified and assessed the six most significant ones — Alibaba, Amazon Web Services (AWS),...

• Report Five Lessons From The Forrester Wave™: UCaaS Providers, Q3 2019

  Unified-Communications-As-A-Service Is About The Entire Solution And Not Just A Cloud-Based Service

  January 24, 2020 | Art Schoeller

  Earlier this year, Forrester evaluated nine unified-communications-as-a-service (UCaaS) vendors and identified five key lessons learned that application development and delivery (AD&D)...

• Report The Forrester Wave™: SaaS Billing Solutions, Q4 2019

  The Nine Providers That Matter Most And How They Stack Up

  November 18, 2019 | Lily Varon

  In our 29-criterion evaluation of software-as-a-service (SaaS) billing providers, we identified the nine most significant ones — Aria Systems, BillingPlatform, Chargify, Gotransverse, Recurly,...

• Report The Forrester Wave™: Unified-Communications-As-A-Service (UCaaS) Providers, Q3 2019

  The Nine Providers That Matter Most And How They Stack Up

  August 27, 2019 | Art Schoeller

  In our 31-criterion evaluation of UCaaS providers, we identified the nine most significant ones — 8x8, Cisco, Dialpad, Fuze, Microsoft, Mitel, RingCentral, Star2Star, and Vonage — and researched,...

• Report The Forrester Wave™: Low-Code Platforms For Business Developers, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  June 20, 2019 | John Rymer

  Our 30-criterion evaluation of low-code platforms for business developers assesses the 12 most significant providers — Airtable, AppSheet, Betty Blocks, Caspio, FileMaker, Kintone, Kissflow, Quick...

• Report The Forrester Wave™: Software For Digital Process Automation For Deep Deployments, Q2 2019

  The 10 Providers That Matter Most And How They Stack Up

  June 19, 2019 | Rob Koplowitz

  In our 27-criteria evaluation of software for digital process automation for deep (DPA deep) deployments providers, we identified the 10 most significant ones — Appian, AuraPortal, Bizagi,...

• Report The Forrester Wave™: Database-As-A-Service, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  June 4, 2019 | Noel Yuhanna

  Database-as-a-service (DBaaS) has become critical for all businesses to build and support modern business applications and operational systems. In our 27-criterion evaluation of DBaaS providers, we...

• Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q2 2019

  The 12 Providers That Matter Most And How They Stack Up

  May 21, 2019 | Leslie Joseph

  In our 23-criterion evaluation of Microsoft Dynamics 365 service providers, we identified the 12 most significant ones — Avanade, Cognizant, DXC Technology, HCL Technologies, Hitachi Solutions,...

• Report The Forrester Wave™: Digital Process Automation For Wide Deployments, Q1 2019

  The 10 Providers That Matter Most And How They Stack Up

  March 12, 2019 | Rob Koplowitz, John Rymer

  In our 30-criterion evaluation of digital process automation for wide deployment (DPA wide) providers, we identified the 10 most significant ones — AgilePoint, AXON Ivy, bpm'online, FlowForma,...