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FORRESTERNOW
As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »
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CRM Solutions Fit Into Four Categories
February 12, 2021
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Follow A Four-Step Vendor Selection Process
February 12, 2021
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Search Results
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Report Choose The Right CRM Solutions For Your Organization
Tools And Technology: The CRM Playbook
February 12, 2021 | Kate LeggettThe CRM technology landscape is changing with the commoditization of core features, the fragmentation of CRM, the rise of platforms and ecosystems of value, and the need to provide...
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Report The Forrester Wave™: Specialized Insights Service Providers, Q2 2020
The 13 Providers That Matter Most And How They Stack Up
June 8, 2020 | Jennifer Belissent, PhDIn our 18-criterion evaluation of insights service providers, we identified the 13 most significant ones — Alibaba Cloud, BearingPoint, EPAM, Fractal Analytics, HCL, LTI, NEC, SAP, Telefónica,...
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