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The Retail E-Commerce Playbook For 2021
The Art And Science Of Retail eCommerce
Retail eCommerce sales continue to climb, and digital business executives must check all the boxes to ensure that they're not missing either opportunities for direct online sales or ways that...
Charts & Figures
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New Tech Maturity Segments: IMS, Q2 2020
May 11, 2020
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New Tech Growth-Stage IMS Vendors, Q2 2020
May 11, 2020
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Report New Tech: Influencer Marketing Solutions, Q2 2020
Forrester's Landscape Overview Of 47 Providers
May 11, 2020 | Ryan SkinnerToday, most marketing organizations use influencers — often hundreds of them — to drive product awareness, brand storytelling, and sales. But managing influencers, from identification and...
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Report Commerce Companies: Stop Living At The Mercy Of The Tech Titans
Tech Titans In Commerce
January 29, 2020 | Sucharita KodaliFour large technology titans — Apple, Amazon, Alphabet (Google), and Facebook — have different but powerful impacts on the commerce landscape. This report analyzes their common strengths and...
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Report Brand Spotlight: The Best And Worst Of 2019
January 13, 2020 | Dipanjan ChatterjeeThis report is about the best and worst of brand building in 2019, a year in which some iconic brands reinvented themselves while others struggled to remain relevant. Read this report to find out...
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Report Consumers Want Convenience, Not Conversations
Conversational Interfaces Struggle To Deliver Contextual Convenience
Consumers want convenience and choice — not conversational interfaces. However, a fear of being left behind still impels digital business leaders to build them. And nearly three-fourths of those...
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